10.0 ExcellentSofia, Apr 2024
LikedBeautiful historical building
10.0 ExcellentAnonymous, Apr 2024
Amazing hotel we really enjoyed Thank you hotel management for making my birthday unforgettable ❤️
5.0 OkayM.k, Apr 2024
LikedLocation and hotel building
DislikedThe quality of the staff was not commensurate with the quality of the hotel.
9.0 ExcellentGlover, Apr 2024
LikedRoom was beyond luxury! Our other NYC hotel room would have fit into the bathroom. The bed was so comfortable and the bath was like a swimming pool. Staff gave us a free glass of champagne and mini desserts as we were still in our wedding garb!
6.0 GoodTheodora, Apr 2024
LikedLocation of hotel.Distance to shopping and subway and Central Park. Russell at the check in counter.
DislikedHave stayed in 2018 and to be honest the standard has gone down.Was not able to reach reception or room service with the phone provided in the room.Ran out of water and room Did not have tea coffee facilities until day 2 of our stay,after I complained -A lovely man named Russell at the check in counter was able to assist!Very grateful to him.
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