The Leela Palace Bengaluru

Likedgorgeous building, relaxing atmosphere, fabulous staff, exceptional food, great bed and linen, lovely gardens, great pool area and personalised service.

Dislikednothing. perfect

LikedGreat breakfast, good location and amazing facilities I used the gym, steam/sauna and pool - everything was very nicely maintained. The staff were very attentive and the rooms were impeccable every day I returned to the room.

DislikedSometimes the staff during breakfast time forgot certain orders or got orders mixed up especially if they were orders for coffee. Also suggest having more milk alternative products since a lot of people have a lactose intolerance now so having oat milk and coconut milk for coffees and for cereals/muesli.

LikedReally beautiful hotel and grounds, the gardens were lovely. We ate at Jamavar and the food was great. The service was also good and the people who checked us in and helped at reception / with room service were really polite, friendly, and went out of their way to help. Our room was lovely, though the balcony was closed off.

DislikedMy husband and I both had massages in the spa, but unfortunately the lady massaging me made several comments that made me feel very comfortable. She made comments about my weight and my belly, suggested I lose some weight, gave me weight loss tips, she made several comments about children and pregnancy around when I was planning to get pregnant. She also commented on my skin tone and colour. I should say I am Indian and understand a lot of it is cultural and not meant to harm, sometimes people just talk more bluntly and directly about these things. However, I had a late term miscarriage and was really not in the headspace to listen to comments about weight, body, pregnancy etc. especially not in what should have been a calm / quiet environment. I did not engage with the comments and asked her for quiet but she continued making them. The other thing that disappointed me was that the outdoor pool was closed for an event when we stayed. I was really excited for a morning swim and got ready and down to the pool by 8am only to be told it was closed. They didn't tell us this on reception when checking in which is poor practice as it would have saved me getting out of bed! These two experiences meant that it just wasn't the stay I was hoping for.

DislikedFood - Worst experience with buffet served for dinner

LikedAmazing royal and exotic