7.2 GoodAnonymous, May 2024
Good Hotel to stay. Quiet place with all essential amenities. Very helpful & polite staff. Decent breakfast spread. Would like to stay with them again
8.0 ExcellentRaghav, May 2024
LikedAmbiance and service
DislikedNothing
6.8 GoodAnonymous, May 2024
AC was not working.No smoking room available on request.So had to degrade the room from club to premium but paid for club room. There should be smoking rooms available under club category. Refrigerator was not working in the first place
9.0 ExcellentPhilip, Apr 2024
LikedThe staff were amazing from the doormen, the porters, cleaners, laundry, waiters and barman there was not a single one who did not do their work well and with a smile.. special call out to the travel desk who dealt with a multitude of our requests. Rooms were decent size, clean and comfortable. We had full board so all three meals for ten days at the hotel and every day there was something different and variety for everyones taste. The staff in Melange were outstanding particularly our waiters. Dessert bar was a special treat. Zanzibar was well run and pleasant spot for a drink. When our air conditioning started to trip the electricals in our room we were immediately transferred to another room.
DislikedReported a maintenance issue (securty safe did not work) in our room three times and nothing done about it so we eventually gave up. Pool by day ten starting to look a little murky.
8.0 ExcellentVipin, Apr 2024
LikedGood .. value for money
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