8.0 ExcellentCraig, Apr 2024
Likedlocation in the heart of the French Quarter made it easy to go and see many areas not more than half an hour's walk
Dislikedfact that we had to pay for bottled water, considering the price of the room.
3.0 MediocreCaitlin, Apr 2024
LikedGreat location in the heart of the action. The lobby area is nice and most of the staff are really helpful. Key cards were cool.
DislikedThe rooms are dated, dirty, and extremely overpriced. The hotel is constantly out of pool towels, does not provide free water in the rooms, and would never answer the phones. House keeping does not notice do not disturb signs. Coffee house is constantly out of cups, coffee, creamer.
9.0 ExcellentDennis, Apr 2024
LikedCleanliness , quiet, restaurant
DislikedPhone not working, desk clerk not following through on commitment.
8.0 ExcellentEric, Apr 2024
LikedThis hotel is all about the location! You step out the front door and you're right on Bourbon Street in the heart of the French Quarter! Great location for first time visitors to New Orleans. I highly recommend getting a courtyard facing room with a balcony. The courtyard is very nice to look over as you sit on your balcony having a glass of wine and is pretty quiet considering the proximity to Bourbon Street. The bed and pillow were very comfortable and the courtyard facing room was very quiet at night!
DislikedMy only real critique of the hotel is that the water pressure in the shower needs to be stronger. Not sure if they can do much to fix that...
7.0 GoodJeff, Apr 2024
LikedRoom location in relation to pool/bar area was wonderful. Location of the hotel is excellent. Great history and ambience. Front desk staff were very nice, helpful and informative. Cleaning staff were very nice and professional.
DislikedCleaning staff, although very nice and cordial, was apparently understaffed. It took until the third day for clean linens and towels. Hotel food and drinks were very overpriced compared to the restaurants and bars nearby. Pool bartender had an 'uncaring' attitude.
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