10.0 ExcellentValeria, Apr 2024
LikedLocation was very convenient and the staff was amazing
10.0 ExcellentJustin, Apr 2024
LikedThis property is so beautiful and quirky. I kind of felt like I was transported to Europe in PV.
10.0 ExcellentKelechi, Apr 2024
LikedStaff were nice and welcoming. They have a nice rooftop pool. Walking distance to the Zona Romantica and a lot of restaurants too.
DislikedThe room we stayed (Green Room) was an old room. It had a black and green theme, which was ok for the room walls but not for the toilet(black colour) and bathtub(green) as it may potentially hide any dirts. The bathtub had an odd smell coming off from the hole also. It wasn’t so bad but could be better. The floor also is black. I get the boutique theme they tried to give the room, but the sanitary wears should be white.
8.0 ExcellentCheryl, Mar 2024
LikedLocation is perfect--walkable to everything but still in a quiet area. Great restaurant choices by the hotel. Loved the pool and our friendly bartenders :) The hotel itself is a joy--unique and beautiful. The staff is exceptional. Our bed was soooo comfortable, I slept like a baby! Loved having the hotel cats come and go into our room--so sweet. Just felt relaxed and easy to be there.
DislikedThe single biggest downside was water pressure. It was literally impossible for us to shower in our room (Cortez). I didn't have an adequate shower all week honestly. We resorted to just running the water from the tub spigot and using washcloths to clean up--forget about washing or rinsing hair. Good thing I didn't care what I looked like all week! The hotel should try to improve this situation. It would take the experience from good to great.
8.0 ExcellentJudy, Mar 2024
LikedThe hotel is simply delightful. The staff is top notch, the pool and bar and breakfast is also 10/10
DislikedOur bathroom door needed a good clean, sheets could be newer.
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