Novotel London West

LikedLocation is convenient for travelling around London.

DislikedBathroom sink was blocked/slow to drain, Room was quite dated. Even though it was cold outside, the room was quite warm/stuffy since the AC barely gave any cold air even at the lowest setting. So either you open the windows for some fresh air and have noise from the street/police sirens or make do with the feeble AC.

LikedGood location , comfortable rooms

DislikedBar Prices , added 12% service charge on every drink

DislikedThe car should be free if your staying there I just it's so wrong to have to pay 43 in car parking at the hotel where I am paying £130 to stay at.

LikedComfortable standard hotel room. liked the drinks chiller with soft drinks in it which were complementory. We didnt use any of the facilities, it was very much a place to sleep for one night in a good convienient location.

Disliked2 things, one very minor. The tap in the bathroom flowed at the back of the sink, so after cleaning teeth, the flow did not wash away the "spittle" and a glass was needed to wipe clean the sink. The tap itself just looked ugly. The 2nd point is potentially more serious. There was no key card control on the lifts, so anybody could walk in from the street and go up to the room levels. The lift could be accessed without passing staff & no checks.