8.0 ExcellentMichael, May 2024
LikedLocation and staff were excellent
10.0 ExcellentDavid, Apr 2024
Likedviews of the empire state,,, shower with a view, the best location in manhattan for dining and shopping. great gym
5.0 OkayRonen, Apr 2024
Likedlocation
Dislikedstaff un friendly, no coffee as promised , manger is absent all the time and does not respond to anything-emails, written notes ,oral messages etc
7.2 GoodAnonymous, Jan 2024
Simple, clean, well located hotel on the border of SoHo / LES. I have been dealing with their admin staff for over two weeks trying to get my incidentals fee / deposit returned. They continually claim they have released the hold but after 12 business days and my bank confirming they have not, I am still in limbo. Very frustrating experience.
7.0 GoodVerified Hotel Guest, Jun 2023
Likedthe staff was super helpful and friendly, and it's the best location I've stayed in so far during my NY visits. Honestly the location alone was almost enough to make up for other shortcomings.
DislikedRoom was dingy and much smaller than pictured/noted in the online listing. Many of the room's lights didn't work or there was some weird trick to them, and not a single USB outlet worked. Wi-fi almost non-existent after 8pm. Milk at coffee bar was s
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