Anantara Grand Hotel Krasnapolsky Amsterdam

LikedStaff and location

DislikedLoud doors slamming in hallways. The staff talking in the hallways and the delivery of food etc was very loud due to the slamming of the hall way staff door. It was constant

LikedExcellent location, very clean, helpful staffs and excellent range of breakfast

LikedThe breakfast was phenomenal and the property was very beautiful and extremely well located. The room was very comfortable. In particular, the shower was wonderful. The cafe downstairs is also fantastic.

DislikedWe happened to be here on King’s Day weekend, and the hotel felt understaffed at times. Other than that, it was a great stay.

LikedLocation

Dislikednot clean properly sink not working A/C not cold not providing the required bathroom supplement not informing about any road closed or occasions

LikedOK, here's something you may not read often. So I'm rather deaf, and of course my hearing aids need to recharge overnight and can't be worn when I'm sleeping. I had an early departure from Amsterdam Centraal which is a fifteen-minute walk from the hotel. I left a 6 am wake-up call, but the phone in the room was not set to ring very loudly, so of course I couldn't hear the call at all. At 6:10 I awaken to find myself being gently shaken by this very beautiful young woman, who tells me that when I did not answer the call, she was concerned that something had happened to me overnight. I thank her, being grateful that I was wearing something, and ten minutes later I do hear a phone call that is her checking on me to make sure I have awakened. That's conscientious, don't you think? Of course the story is very Dutch.

DislikedThe room is far too compact. It has a king-sized bed, which I asked for, not realizing. Around the bed there is maybe three feet of space. If you tried to fit a couple in there, it would never work. There is a little tiny narrow desk with a desk chair that you can't pull far enough back without hitting bed to fit your legs under the desk and sit in the chair without twisting it sideways, sitting down, and twisting it straight to write at the desk. They also have one tiny army chair in the corner. Of course the Dutch are famous for getting a lot done with very little space, but this is ridiculous. I've spent a lot of time in Amsterdam and always wanted to stay once briefly at this famous hotel and I expected more. Try the Radisson on Ruslandstraat instead. The breakfast buffet is in this cavernous dining room. Like three or four waiters need to bring coffee to each table, which of course is far from happening promptly through no fault of the waiters trying to cover that much space. I asked a waiter the first day to bring me a pot instead of a cup. He did, very graciously, but he brought me a teapot full , apologizing that that was all they had. In a country famous for its cheese, they could have better options. They have an omelet maker on duty, which is nice, but more than I wanted for breakfast.