JW Marriott Parq Vancouver

LikedRoom size, facilities, spa, hot tube, gym, casino

DislikedI booked a One Bedroom King Suite at JW Marriott Parq Vancouver through you, to celebrate my girlfriend's birthday. From the description, it was indicated that the room type has a sea view. Please refer to the attached image, which is a screenshot of the room's description. However, upon check-in, not only was there no sea view, but the view was completely blocked by a stadium. This is the first time I've encountered such a situation after booking so many hotels with booking.com. If this room type differentiates between sea views and city views, I believe booking.com needs to specify this in the description. Unfortunately, this was not the case. The misleading description of this room type by booking.com almost ruined the birthday surprise I had prepared for my girlfriend, and I am truly disappointed. I have been using booking.com for many years now and am a Genius Level 3 member, which means I am a loyal user. But the misleading description of the hotel room, especially on such an important occasion as celebrating my girlfriend's birthday, is truly disheartening. This may lead me to leave booking.com. I hope you can rectify this mistake.

LikedA few excellent valets and concierge staff.

DislikedMore like a 3 Star Hotel, and not close to 5 Star. Minlobby area to sit. In room dining is a puzzle. Staff training a mystery Had 8 different serving at one meal at Honey Salt the only ground floor restaurant. Best meal choice is brunch on weekend

LikedJW Marriot is hands down the best hotel in Vancouver. My partner and i were treated like royalty during our stay for our anniversary. Would highly recommend this beautiful hotel to anyone seeking extra comfort, luxury, and pampering!

LikedLocation was good, so close to the lift and bed was cozy

LikedLocation, fast elevators. Great maid service! Great check in and check out!