9.0 ExcellentKris, Apr 2024
LikedGreat location and amenities
DislikedThe shower setup makes the bathroom a huge, wet mess and the beds were hard.
10.0 ExcellentMike, Mar 2024
Best JW in the US. Breakfast should be served in the executive lounge past 9am though, I mean cmon.
9.0 ExcellentVicki, Mar 2024
LikedThe bar service was excellent; friendly and engaging members
5.0 OkayCynthia, Mar 2024
LikedLocation and cleanliness.
DislikedHad a reservation but when I arrived, was told no vacancies for king bed unless I upgrade. Gave us a queen bed. I looked online while in room to notice there was currently king bed being advertised. Went back to check in and manager found a king bed for us so we changed room. Refrigerator in room was dirty and looked banged up from outside. Valet took 62 minutes to bring our vehicle. When manager Scott Blalock (wonderful gentleman who instantly handled issue) found out, he removed the fee but we waited and asked 3 times for vehicle and were told it was at another garage so that was the issue. Valet process should be reviewed.
10.0 ExcellentDonna, Feb 2024
LikedThe space, shower and the view
DislikedNothing
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