Hyatt Regency Phuket Resort

LikedTranquil location, lovely staff, everything well maintained and clean. Great facilities and away from the madness of larger towns, but close enough if you want it.

DislikedThe facilities are great and clearly popular - as they are often booked out for functions ( so they are not always available) - so check before walking to Casa Boho!! The pool area is lovely and a defect spot for relaxation. The spa massages were fabulous.

LikedRooms were spacious, big pool and large breakfast venue (which meant waiting time is not much), quick buggy service, lovely staff.

DislikedThe loud music from a birthday party at Casa Boho (which was close to our room) was too disturbing, esp since we go to such hotels to wind down and relax. Breakfast quantity was massive but quality was so so (I’m vegan but had enough to choose from). Don’t stay here if you’re looking to chill by the private beach, it’s a small stretch and the sand was not so soft/clean

LikedThe staff are very courteous and well mannered. Their priorities are customers' satisfaction. Kudos to Madam Helena and many others. Keep up the good work!

DislikedThe timing of the last shuttle bus from Kamala beach should be extended to 7pm so that the guests can see the sunset from Kamala beach.

LikedThe hotel is new.

DislikedThe staff, area, beach

LikedExcellent as expected. (Not a great beach when tide's out.) Great beachside restaurants short trip on hotel shuttle bus..

DislikedApartments tiered on a hillside. If you're high up, you don't want to walk, but a constant buggy service avaiiable and very little waiting.