9.0 ExcellentJasmine, Apr 2024
LikedPerfect location.
DislikedElevator wait.
10.0 ExcellentTiffany, Apr 2024
LikedExcellent
DislikedEverything
2.0 MediocreMiller, Apr 2024
LikedDid not have breakfast. Was told it wasn’t included in my stay.
DislikedI booked and confirmed in advance. Up on arrival from the airport I was told that the room that I PAID for was unavailable and they’re having trouble finding me a new one. HIGHLY UNPROFESSIONAL AND UNACCEPTABLE ! They tried to offer me a single bed room of lesser value with no refund which I rightfully declined. They then made me stand there for over an half hour while they “looked for a room”. I traveled here all the way from Florida and this was my experience. What a horrible first impression.
5.0 OkaySteven, Apr 2024
LikedGreat location
DislikedPool broken. Escalator broken. Super crowded.
7.0 GoodVerified Hotel Guest, Apr 2024
LikedBed comfort
DislikedAt check-in they tried to charge me $58 a night destination fee They asked if I wanted housekeeping? What kind of 4 star hotel asks that? Pool closed Elevators confusing Bar did not accept cash
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