9.0 ExcellentRhiannon, Apr 2024
LikedBrilliant restaurant at reasonable price for Venice. Transfer to and from airport included. Transport to Venice available right outside the hotel.
DislikedThe view was not great but this was expected as court yard views are at an additional cost.
8.0 ExcellentValentina, Mar 2024
LikedLocation is great, the hotel is located on Murano island, next to all famous glass factories but still in quite, relaxing and clean quarter. ‘Navetta’ - small luxury cosy boat which was waiting for us at Marco Polo airport made us feel a lovely welcome, and it was a nice complimentary feature to our stay. The same ‘navetta’ transfered us from the hotel to the airport on the way back. The only minus point was cleanliness in the room, facilities are great and new but the room could be much cleaner. Room had gorgeous discrete tapestry on the wall and furniture is very well styled. From Murano island there is Vaporetto with convinient and regular schedule. The Vaporetto is not cheap (8€ one way) but comparing the price of this hotel with what would we get on the Venice island it would not be the same level of accommodation. Definitely would recommend this hotel!
DislikedCleanliness could improve, specially because it is renovated hotel
7.0 GoodMeltem, Mar 2024
Likedchain hotel
Dislikedwe were given a room which the magnetic key was not working. They offered us a metal key instead. When we asked for another room during check in, we were told that the hotel was fully booked. However there were many rooms available on booking.com Did not expect this behavior from Hyatt
10.0 ExcellentDeborah, Jan 2024
LikedRooms are comfortable and well-equipped; staff is very professional and friendly, attentive to guests; attractive, interesting Muranese-themed decor in public rooms - all in good taste w/comfort and intimacy in mind; small fitness area by reservation only - good eqpmt; very good bar+terrace; also interior bar which is more intimate (lovely barman!); airport transfer. And location is excellent (if you want a quieter stay than in central Venice (only short boat ride to Venice, purchased ticket required), ambiance of Murano is interesting/authentic). Overall, a very good experience. we recommend.
DislikedRoom service food quality inconsistent with their restaurant/bar food quality.
9.0 ExcellentAndrej, Dec 2023
LikedPerfect stay, perfect place in front of the boat station!