Hotel Via

DislikedThe parking situation. There were 2 cars with my room and I was not told in advance that valet only allowed 1 car per room.

LikedSuch a unique and fun location and concept. Absolutely loved everything about it. this could not have been a better experience from the arrival with valet parking, the check-in, the room was beautiful and exceptionally clean, the rooftop bar was amazing!

DislikedNo!

LikedThe location across from Oracle Park, where the SF Giants play, is great. Nice restaurants in the neighborhood, which is important as there is very limited food at the hotel, although the roof terrace looked very nice and serves some from 4-11 pm.

DislikedThe room was fine but bland (nothing at all on the walls) and only one desk chair so although a limited breakfast is available by room service, there is nowhere you can eat it. Very nice well designed bathroom. Everything worked (or didn’t in our case) via a tablet - all lights either on or off as a result. This was rather frustrating. We reported this at checkout but the person at the desk just uttered, “Oh, sorry.” Tip for drivers - unless the Giants are playing a game at Oracle, there is very reasonable parking via Spot Hero at 153 Townsend, literally adjacent to the Via (instead of the $70 per night valet charge).

LikedQuiet room. Nice basic amenities -- nice mattress and shower.

DislikedParking is very expensive. Coffee maker in room didn't operate well but they did provide coffee in the lobby. Lighting in bathroom is really dim. Rooftop bar could be nice but they were having St. Patrick's party when we were there so it was loud and crowded.

LikedLocation

DislikedFront desk evening staff was rude and unapproachable. Room was tiny and air wasnt working