8.0 ExcellentAnonymous, Apr 2024
use the shuttle bus from grand prince hotel opposite shinagawa station else you have to walk quite a bit. big room and good service.
8.0 ExcellentAnonymous, Apr 2024
there is shuttle bus from grand prince hotel just opposite Shinagawa station so this hotel is more accessible , else you have to walk quite a distance from shinagawa station. big room .
8.0 ExcellentSekou, Apr 2024
LikedFacilities were nice but rooms were a little dated. Because of the beautiful park outside I had a few mosquitoes in my room. Comfy bed and great toiletries.
DislikedNo free coffee
4.0 OkayEmily, Apr 2024
LikedThe hotel room was spacious .While the garden was pleasant
Dislikedbut very outdated.The bathroom was not cleaned properly, as I noticed mold growing under the sink while taking a bath .Lacking essential amenities such as skincare and haircare products commonly found in other four-star hotels ( only toothbrushes set) , room service only from 10 am until noon . So when i asked for rom service and they couldn't do it . the customer service, although helpful, it was not particularly friendly, Overall, I feel that the price does not match the value provided.
8.0 ExcellentJane, Apr 2024
LikedElegant, wide range of facilities, beautiful garden
DislikedAlmost too big - rather corporate and impersonal.
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