7.0 GoodCesarsalazar, Apr 2024
LikedGreat location in downtown Dallas. Rooms nice as comfortable as you'd expect from the Fairmont.
DislikedThe overall experience was subpar. Breakfast took 40 min to come and was not tasty at all. Fitness center is on the basement, has very low ceilings and lacks sunlight. Staff restocked only decaf capsules. Nothing really bad, but not what you expect from a hotel that makes loftier promises.
10.0 ExcellentShelly, Apr 2024
LikedOverall experience.
DislikedNot enough food options at the restaurant
10.0 ExcellentJohn, Apr 2024
LikedExcellent location, very clean
DislikedEverything was perfect
9.0 ExcellentMichael, Apr 2024
Likedthe concierge Philip Powell is the best in the business! he needs to teach courses on how to be a great concierge!!
8.0 ExcellentVerified Hotel Guest, Apr 2024
LikedLocation was great
DislikedDidn't get the room that I had actually booked. I needed two beds And ended up with one and a pull out couch