5.2 OkayAnonymous, May 2024
Room is tiny, looks old/tired and dingy - unexpected of a Hilton brand hotel. Even more unfortunately, the HVAC in our room had an issue where it gives off a loud engine roaring type of noise whenever it's turned on. When we asked the hotel about it, we could only be offered to be put on waitlist for a room change as the hotel's fully booked.
3.6 MediocreAnonymous, May 2024
I would not recommend double tree , the room space is so tiny and the service here is awful.
7.2 GoodAnonymous, May 2024
the Doubletree was close to the Javits Convention Center and a lot of service shops and then fun shopping in the heart of NYC Times Square.
7.0 GoodLee, May 2024
LikedConvenient location and a bigger room than I had normally experienced in New York City Had no problems with waiting for lifts, 2 mins max, as others had said might be an issue.
DislikedI was kept waiting for an hour after 3pm check in time as the room wasn’t ready. I think just a problem on that day! Rooms need refurb but was ok to put your head down. Could do with a room fridge
1.0 PoorNibras, May 2024
DislikedThe room was not clean when I arrived. The bathroom wasn't functioning and was making a noise all night. The check-in process was not pleasant at all.
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