8.0 ExcellentRob, Apr 2024
LikedStaff were great
DislikedPool area was not available due to refurb. Didn’t say that before e booked.
9.0 ExcellentShawn, Mar 2024
LikedWater view and city view in the same room
DislikedI went outside for a smoke. Little while after being back in my room two employees came to my room and harassed me for smoking in my room. They admitted very quickly they were wrong. Very unprofessional!
10.0 ExcellentJake, Feb 2024
LikedEasy to get to, polite and helpful staff, beautiful view
10.0 ExcellentPeter, Feb 2024
Likedroom, view, service, food!!!
DislikedNothing
10.0 ExcellentThomas, Jan 2024
LikedWe had a surprise room upgrade which was a lovely gesture, and the harbour view from the room was breathtaking. The room was clean and had all the amenities we needed. We had a detailed introduction to the room from the concierge Dennis, who was very helpful. Our guest experience was exceptional throughout, thanks to some thoughtful touches such as a bottle of champagne and chocolate strawberries sent up for us. Rodney on reception and Rafael at breakfast were especially helpful and friendly.
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