10.0 ExcellentIfigenia, Feb 2024
LikedThe Westin Excelsior is simply the perfect hotel in Florence. The location and service are impeccable. It is an impressive and historic building, beautifully maintained and in spot condition. Beds are so comfortable and sheets are soft. Breakfast includes all the choices you would expect for such a hotel.
DislikedWe should have stayed longer, 3 nights was not enough.
8.0 ExcellentAlanood, Jan 2024
LikedLocation is excellent. The lobby looked very festive and it was very nice during the holiday.
DislikedI was surprised to learn that there isn’t a coffee machine in the room. Morning coffee is really important for me while traveling and I wanted to get it from the comfort of my room.
10.0 ExcellentVerified Hotel Guest, Dec 2023
LikedThe staff is extremely helpful and friendly ! I cant wait to go back once all the renovations are complete and I can stay on the river side!
DislikedNo
10.0 ExcellentTania, Dec 2023
LikedLocation and the amazing concierge Jacobo
DislikedThe breakfast room and the food and service at breakfast was very mediocre for such an amazing hotel
9.2 ExcellentAnonymous, Mar 2023
Great Hotel!
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