8.0 ExcellentBrendely, May 2024
LikedVerry central location
DislikedOld hotel
10.0 ExcellentDjordje, May 2024
LikedPerfect location. Nice hotel. Good breakfast. Definitely good choice for Genova. City centrum.
9.0 ExcellentGeorgina, May 2024
LikedGreat spacious rooms, tasty breakfast.
DislikedCheck in process takes too long, if you can, pre-fill out the forms they send you to save time. Also we were really pushed to upgrade our room types, and were told so many info about what is included and what is not in the different upgrades we agreed just so we could finally rest in the rooms.
10.0 ExcellentO, May 2024
LikedEverything was great! I absolutely love this hotel and Genova!
8.0 ExcellentBosko, May 2024
LikedGood location Good garage
DislikedIts a old and dusty hotel. When we came, the room that was given to us for below expetations, AC was not working, old and way below 4* level. On top of that, not very friendly reception. After a long discussion and good reaction by Graciella, the manager, everything was resolved and we got a much better room on the 10th floor. Thanks to her this was actually resolved nicely.
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