9.6 ExcellentAnonymous, May 2024
The location is very good, < 5 minutes walking to Central station, there are very close Sixt car rental, we can return the car, and walk to the hotel. Clean and new room with some space. The staff also helpful, and polite.
4.0 OkayOktay, May 2024
LikedLocation only.
Dislikedshower drain was clogged, pillows were not enough, no shampoo, no conditioner, no lotion, 1 very small soap. half roll of toilet paper. At checkin nothing was explained to me, like breakfast.
5.2 OkayAnonymous, May 2024
We were given an upgrade to level 5 room however the bathroom drainage is faulty and water was leaking out from the shower into the living area. Requested to change a room and was given another room with the same issue and spoilt lights and door. There was no kettle provided and had to request for it too - which was faulty too
10.0 ExcellentAlina, May 2024
LikedI’m always staying in Smart Hotel every month or so while in Milan. Amazing stuff and attitude to guests! Love it!
8.0 ExcellentAnonymous, May 2024
Pro - Very near train station Cons - Staff is ok but not the most friendly - Shower room has poor design as water can overflow - Bathroom sensor cannot sense when one is bathing. You can experience light being turned off if u r in the shower for too long - Only 1 rubbish bin is provided in the bathroom. None is the bedroom - No water is provided
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