9.0 ExcellentAlekh, May 2024
LikedGood clean large comfortable room. The location was also near a metro station. Tram and bus station were also near by. The termini station is also not far. The breakfast was limited but good. The staff is helpful. Even though she doesn’t know English using a translation app she was able to communicate.
DislikedThe bathroom is private but external. Hence u will have to cross the hall. But it’s actually not that big a problem. Please inform the lady your time of arrival as there is no reception as such. Hence she needs to be present to hand over keys.
6.0 GoodSultan, Mar 2024
LikedThe breakfast was perfect and my family always looked forward to it. There is a variety of different items in the breakfast which we could choose from. The facility staff are courteous and helpful. They were accomdating to what time we wanted breakfast and gave this on time, everyday. Our room beds were made daily, coffee cups replaced, bathroom cleaned. New towels replaced. Our room overlooked the balcony but unfortunately the weather did not permit us to use it. The hotel location was excellent as we were 15 min walk away from Termini and other major sightseeing locations.
DislikedThe room was within a shared apartment. On the first night, we were kept awake by incredibly noisy and loud neighbours who were awake at least till 4.30am. This continued for 3 days and I ended up becoming ill from lack of sleep. It did ruin my whole mentality and outlook of a holiday which I was most looking forward to it. The room did not look like what we had originally booked as that was because of extra single beds which made the room incredibly tight. Will not recommend this for a family room. The bathroom was separate and much in need of TLC. It had no shower or shampoo provided so we had to buy our own.
10.0 ExcellentRalitsa, Mar 2024
LikedIt is a very good place with a wonderful location close to the metro station. The lady was very helpful and smiled, the breakfast was wonderful and served in our room every day.
DislikedThe only thing which is not very convenient is that the bathroom is outside the room across the corridor but it wasn't such a problem.
9.7 ExcellentAnonymous, Apr 2016
LikedIt was a great stay at Santa Croce. The breakfast was really good each morning. Staff was very helpful and accommodating. Room and bathroom was very clean. They even left breakfast stuffs for us in the room since we had an early early flight. So nice of them!
DislikedDetached bathroom wasn't the most convenient but they have us our own, no sharing, which was nice.
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