10.0 ExcellentOlivia, Feb 2024
LikedThis was the best Italian hotel we've stayed in! That is saying a lot because we probably stayed in 15 different hotels all over Italy in the last 2 years. The bed- was very comfortable- so comfortable that I forgot what country I was in! The room- The room was a good size. I love the amount of mirrors in the room, especially the full length one on the closet, It made for a great place to put on my makeup. The breakfast- the breakfast was exceptional a lot of wonderful fresh options. It was not a typical Italian breakfast. They offered to make fresh cappuccino and espresso. I am not a fan of the machine ones. The staff- The staff was very nice. Very helpful. Just really cool people. Accessibility- It was a very convenient hotel and it had three different elevators. Not just one small elevator like most European hotels. Location- The hotel was about a 15 to 20 minute walk to the city center but it was an enjoyable walk. Parking- We drove up from Naples and it was nice that the parking garage was 15 euros a day to park. Check-out- We very much appreciated the 12:00 p.m. check out, not that we needed that much time but I always appreciate hotels giving extra time in the morning on the checkout day. If I ever go to Florence again I would definitely want to stay here again!
DislikedI only would have liked for our hotel room refrigerator to work better. I like to have cold water and often drink prosecco cold. The lighting in the bedroom could be a lot better. There needs to be more light near the closet mirror.
9.0 ExcellentVassily, Feb 2024
LikedIt was a nice hotel. I had stayed there before and had already liked it the first time. The breakfast is an especial highlight as it is generous and very good.
DislikedNothing.
8.0 ExcellentAnonymous, Aug 2023
LikedYes, its not in the middle of the old city, but it was easy to get there by car. Staff was super kind and nice and we got a balcony room with jet shower. Also they have Vespa’s in the hotel that you can rent.
DislikedNo dining, no dinner. You will have to relay on the restaurants in the city, for older people it might be a lot of walking.
9.6 ExcellentAnonymous, Aug 2021
Great location and the hotel itself is quite homely. Location is central but still away from the bustling crowds. We stayed here for 4 nights and enjoyed it very much!
8.0 ExcellentAssuerus, Jan 2017
Likedlocation staff friendliness
Dislikedfire alarm went off In the middle of the night and no one came to tell us what happened. lack of communicating the situation.
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