8.8 ExcellentAnonymous, Feb 2024
The location was not too far from the all the tourist attraction. They gave us a river view room, and the room was great!.
2.8 MediocreAnonymous, Feb 2024
A Pupa, cocoon of an insect was found, photographed and sent to the hotel directly. The hotel refused to return my money, telling me waking up with a Pupa is uncomfortable and since the Housekeeper visited the room hours later and saw no such insect in bed, I insinuate I not telling the truth. Despite the photos and identifying such - sharing with hotel. It is more than a discomfort to wake up to a Pupa larvae! It is so disgusting. I hope foe the opportunity to share the the photos sent to hotel, the manager considers acceptable cleainess.
8.0 ExcellentVasu, Jan 2024
LikedThe room was facing the river, had a beautiful view. The place has a nice feel. The hidden little room with a single bed was a surprise. The location is so close to the bridge, shopping, restuarants. The staff were friendly and helpful, they let us leave our luggage for a couple of days after we checked out as we had to go to Pisa and come back to Florence. The terrace had a view of whole city.
DislikedThe shower would spill water everywhere, it was annoying. They took a whole day to replace a kettle that did not work.
7.2 GoodAnonymous, Jan 2024
It is easier to find another hotel with this condition by lower price.
10.0 ExcellentMoira, Jan 2024
LikedHave stayed here before, it used to exceptional! Highly recommended and you will be made to feel quite special during your stay.
DislikedNothing to dislike.
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