8.0 ExcellentWitchunan, Apr 2024
LikedLocation near restaurant & train station. Breakfast is good and have many choice with include vegan.
Disliked-
1.0 PoorPru, Apr 2024
LikedRoom was very dirty so could not stay there - had to check out and find another hotel
7.0 GoodSilvia, Apr 2024
Likedbreakfast and location were ok
DislikedThe location was noisy during the night and early in the morning due to some constructions
4.8 OkayAnonymous, Apr 2024
Good first: 1. House keeping staff are doing a wonderful job to keep the room clean. 2. Breakfast area staff (on both days) 3. Walkable distance from Milan Centrale train station (although in a inside line) 4. Very old building but interiors and rooms probably renovated almost 2 to 3 years back. 5. Water pressure inside the washroom is apt and bathroom is clean Bad : 1. Unpleasant and not welcoming front office and reception staff. 2. Not at all helpful in any matters related to any querries or no guidance. Standard answer is "please check by yourself" as "i / we dont know". 3. There is a clear need of training required for the reception staff and management of hotel. 4. We will not come back to this hotel ever as a repeat customer as observed the treatment given to others at check in or checkout is not being anywhere neer to acceptance. 5. Customer service is not worth any star grading of hotel. 6. Do not expect any reply from the hotel management as they will only justify (even this post also).
9.0 ExcellentOlga, Apr 2024
LikedThe location is very close to the Milan Central station which is very convenient. There is a coffee shop next to the hotel if you need a quick breakfast. There is a supermarket nearby. Tram number 1 which takes you straight to the center is just around the corner. The room is very spacious, clean, and warm. Customer service is very good and friendly. The area is quite.
DislikedNothing to complain. I hope to buy breakfast on one of the mornings but I found it a bit too simple for 10 euro.
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