9.0 ExcellentStella, Mar 2024
LikedThe staff were welcoming and very friendly. Nothing was too much trouble for them. The room was spotless and well equiped.
8.0 ExcellentHelen, Mar 2024
LikedStaff members were extremely friendly and helpful--exceptional! Above and beyond! It was very quiet, and very close to a bus. The little balcony was lovely. The WiFi was strong and reliable. Good selection of yogurts, cereals, milk. Nice restaurant in the hotel for dinner, good choices.
DislikedBreakfast was somewhat disappointing--cooked eggs were cold, no whole wheat or multigrain bread, fruit inadequate. Please try to cater more to vegetarians. Also, no fridge in the room was an inconvenience (although they let us use their fridge). Shower flooded easily, and only provided 2 towels for 2 people. The room was quite tiny, even after we paid extra to upgrade to a larger room.
4.0 OkayAnonymous, Feb 2024
It's important to train employees on how to deal with visitors and understand their needs to win customers and tourists and provide diverse services. In 2024, customers will be able to avail of new and innovative services.
8.0 ExcellentMaisey, Jan 2024
LikedWhen a cab would not come in New Years day, I was able to buy a visa ticket to get my train in time. Restaurant so convenient and excellent vegetable soup. Run nice, but need was not good for my back and ice cold showers for 2 days did not work. Front desk helpful.
DislikedCold showers.
10.0 ExcellentMetin, Nov 2023
LikedEverything was perfect: The rooms are very clean. The staff are so friendly. Breakfasts are amazing. Also considering its good pricing, Hotel delle Muse has become one of my favorites.
DislikedN/A, literally