6.0 GoodJenny, Apr 2024
LikedBreakfast was good. Warm welcome at Reception.
DislikedShower didn't work properly, no pressure for hot water. No UK TV channel. The air con worked but cooling was unavailable.
10.0 ExcellentJindřich, Apr 2024
LikedWe would like to thank a lot for our stay at this hotel. Everything was so amazing. We enjoyed cosy and nice rooms, wonderful breakfast, excellent service and great close distance to the historical center of Rome.
9.0 ExcellentEgemen, Apr 2024
LikedThe location is in a perfect place. I didn't even need to use the metro. The Vatican, the city centre, the Colosseum and other central areas can all be easily reached by walking. Sound insulation was good. There is a large television with internet connection in the room, you can easily connect to Netflix and YouTube. The beds were comfortable and our room was clean. Housekeeping cleaned our room very well every time we came. The staff was very friendly and helpful. And reception open 24/7
DislikedIn general, I was satisfied, but I should also mention some small details. I think if they improve these, they will provide much better service, Such as : When leaving the hotel, you have to give your hotel key to the reception. The key is very big and heavy. In this hotel, which is in the 4-star category on Booking, the bathroom and elevator needs to be renovate. There is only a mirror in the bathroom, it should be in the room as well. Even though I made my payment online through booking before arriving at the hotel. I had to pay the city tax extra when checking out of the hotel. I've never experienced this anywhere else before.
8.0 ExcellentJean, Apr 2024
LikedGreat location - good breakfast- lovely staff
DislikedShower a bit dated
10.0 ExcellentMustafa, Apr 2024
LikedThe staff was very kind and very helpful. Lucas and Julia made us feel at home the moment we arrived at the hotel. The breakfast was amazing. The location was fantastic. The room was spacious, well-decorated, clean and comfortable.
DislikedPart of the hotel was under renovation so there were construction workers and painters in the hotel and the renovation process could be noisy at times.
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