10.0 ExcellentAudrey, May 2024
LikedLuxury hotel- truly. Service impeccable. Adam bartender and service person extraordinaire! The location was amazing. We heard beautiful Opera on the steps near the hotel every night. They did not sing too late, but were incredible. This hotel is amazing! The facilities and service is outstanding.
9.0 ExcellentBashayer, Apr 2024
LikedLocation
DislikedPrice
10.0 ExcellentIant, Apr 2024
LikedEasy access and very comfortable. Clean and the staff is very friendly.
DislikedNothing
9.0 ExcellentMaria, Mar 2024
LikedLocation, standard of service, good food
DislikedWe had to open the windows because it was very warm. Air conditioning didn’t work. And mosquitos came in.
9.0 ExcellentHaitham, Mar 2024
LikedExcellent location, exceptionally professional and welcoming staff—I’ll certainly choose to stay there again during my next trip to Florence.
DislikedHaving noticed that room allocation isn't consistently optimal when booking through Booking.com, I've decided to use the Hyatt website for my next vacation.
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