5.0 OkayCarl, May 2024
LikedPretty typical European hotel room. Nothing special. The WiFi was unsecured and since logging-in, my computer can no longer get access to ANY WiFi connection. It can’t even find any available networks. Trying to get resolution from Microsoft no luck for past week.
DislikedRoom had little space with 3 single beds.
7.0 GoodMichael, May 2024
LikedStaff and clean
DislikedLocation, everything was a taxi ride away, not even a coffee shop near by
9.0 ExcellentSunny, Apr 2024
LikedGreat place to stay, luxurious
Dislikedthe bathroom floor and walls were dirty
7.0 GoodRaikwar, Apr 2024
LikedOnly Bathroom
DislikedFirst too much of dust on bed and shads. Mattress was also bad. We could not sleep due to dust issue. Also when we asked for Taxi they called some local taxi service for our Pisa station drop. That Taxi driver did fraud with us. I would request hotel to do something about it. After our trip driver said our card payment did not go through so i paid in cash. Later i noticed it was success but looks like he took advantage of use we did not know local language. I have even sent out email to taxi service but no response
9.0 ExcellentDiana, Apr 2024
LikedWe liked the location and neat appearance of the hotel. 70 percent of the staff are pleasant and polite. There were also not very pleasant conversations with the staff, but this is a feeling not only from the hotel, but also from the whole of Italy. It's as if we owe them something and don't pay it back. The restaurant is good, but be careful, almost all the dishes have black truffle.
DislikedDo not take meat steaks in a restaurant. The meat looks good and tastes good, but you will be pleased with no less than a kilogram, of which there will be 50% bone, 25% cold and warm fat and only 25% meat. We went to the refrigerator, chose meat, asked for a small piece. The piece was indeed not large, but the name of the meat in the check was different from the one we chose. They counted the kilogram, but did not declare the weight when serving. So there was a feeling that we were cheated, especially when the receipt revealed completely different meat...magically even more expensive than the most expensive one in me.
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