10.0 ExcellentSilvia, May 2024
LikedBreakfast and location
DislikedSpa only available for one hour
7.0 GoodTeresa, Apr 2024
LikedStaff very helpful
DislikedSpa nothing special but ok
8.0 ExcellentMaria, Apr 2024
LikedMy 2nd visit Not too far from the hustle and bustle Lovely spa access Friendly staff
DislikedNo room Service for evening bit was aware before booking
7.0 GoodGeorgios, Mar 2024
LikedThe location was perfect for us: Walking distance to the old city main attractions (cathedral, Uffizi museum etc.). Also, in walking distance there was a cafeteria/ bakery and a very good restaurant for dinner (Perseus). We reserved a parking spot, which was indeed available for us upon arrival. The personnel helped us with the parking. Very beautiful and spacious "lobby" of the Palazzo, spent a lot of time there reading when I got up early.
DislikedOur room was in an additional building (like a separate extension of the main building), which was new and the architecture was not in the level of the main building. We thought we had booked in the main building, I found no indication in the room description (booking) that our room was in a different building. Not staying in the main building of the Palazzo was a big disappointment and we felt a bit cheated. The bed sheet had a big hole!
10.0 ExcellentAnn, Sep 2023
LikedBeautiful hotel with amazing and attentive staff.
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