Canal Grande

LikedA unique experience being able to watch the traffic on the Grand Canal from the windows of our room and while having breakfast. Characterful, civilized and friendly.

DislikedSuffering the strain and indignity of lugging heavy suitcases through the winding streets from car park to hotel and back, having scoffed at the €150 each way charge for the hotel to transfer them. Nevertheless, I've ended up ticking the extra-smiley-face icon for value-for money - that's relative for Venice!

LikedLoved the location and the fact that you could sit outside next to the canal

DislikedNothing

LikedWe spent only 3 days in Venice, at the Carnival, during the chosen period also being my birthday. The hotel was perfect, well located, a 20 minute walk to the Rialto Bridge and another 10 to St. Mark's Square, through the winding streets of Venice. Super qualified and kind staff, especially Anka, from the reception, very friendly and always ready to help us. Thank you, dear Anka, for the way you are, we felt like we were friends, wonderful! On the first day we arrived very early and they offered us breakfast because we wouldn't have been able to have it anyway on the last morning, as we were leaving very early. We didn't ask for this, the proposal came from them and we thought it was very nice. I had the most beautiful room with a view of the Grand Canal, room 201, the only one with a large terrace in the entire hotel. The cleaning was impeccable, many congratulations to the staff who did this service! On Sunday, when I got back to the hotel, there was a birthday cake with a card from the hotel waiting for me in the room (it was my birthday) and it was a wonderful surprise = a big plus for the attention they give to their guests. The hotel also offered us a free private tour of one of the factories in Murano with transport included, which again we thought was very nice of them. All the staff were very kind throughout our stay with them. The breakfast was very good, with several choices of cheeses, cold cuts, fresh fruit, homemade cakes, tarts and muffins, 3 kinds of juice, several choices of tea and coffee, so quite varied, you could easily find something to like it On the morning we left, very early (about 4 o'clock), they offered us coffee and biscuits. The stay at their place was full of those small gestures and details that make the difference and that turn an average stay into something exceptional.

DislikedThey didn't have a coffee maker in the room. It would have been useful as we arrived back exhausted and it would have been nice to be able to enjoy a tea or coffee in the evening on the lovely terrace of the room.

LikedEverything about this hotel was excellent

LikedIt’s a Wes Anderson hotel right on the canal. The staff is absolutely amazing. They make you feel at home and make sure you are taken care of in every way. True hospitality!