8.0 ExcellentStuart, May 2024
LikedLocation - in the center of town.
DislikedExpensive. Should have at least water and tea etc, in the room. Minor safety issues. Should be a handrail on the stairs between 3rd. and 4th floors from breakfast room on up.. Also, bizarrely, a gap in the internal stairwell that a child could easily fall through.
10.0 ExcellentCharlon, Apr 2024
LikedOur room window was just opposite the duomo. An excellent location indeed. Staff were friendly and always helpful and accommodating. Will surely be our accommodation should we visit Florence again, if the same room is available :)
6.0 GoodAneta, Apr 2024
LikedExcellent location, good value
DislikedBreakfast wasn’t good, lack of choice & poor quality. bed wasnt the most comfortable. Pillows not great. Should resupply shower gel’s every morning. Access to coffee machine throughout the day/evening would be good. WiFi shouldn’t you linked to Facebook, we don’t all use Facebook or want to use it
8.0 ExcellentLeandro, Mar 2024
LikedLocation
Dislikedan inconvenient elderly employee watching me during breakfast. And also the blue-eyed receptionist, who seemed unfriendly to me, getting irritated because I asked for the Wi-Fi password (which should be available without the need to ask). The breakfast is compatible with the hotel price. Be careful not to stumble and fall when exiting the elevator.
8.0 ExcellentJulie, Mar 2024
LikedIt was in the heart of the City Center!!
DislikedMy bed was not as soft as I prefer. Loved the hotel.
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