7.0 Good10, Oct 2023
LikedNot to value of paid amounth. And the options of foods was very poor.
DislikedKind stuff and helpness. The location
5.0 OkayFabrizio, Oct 2023
LikedNo breakfast
DislikedLimited availability of staff and time options for checkout and check-in. Complex procedure for remote check-in for arrival after 11 p.m.
10.0 ExcellentMaciej, Jul 2022
LikedPerfect localization, helpful staff, very clean, simple rooms and lovely patio. Parking available at the hotel or 80m away. The city … so beautiful, so charming, so toscanian. Everything within a walking distance. Pasticceria and supermarket are very close. If in Lucca again, we will stay in the Bernardino hotel.
9.0 ExcellentNicky, Jun 2022
Likedexcellent, we were well looked after! it was quiet
9.0 ExcellentJonathan, May 2022
LikedBig thanks to Manuela for letting us store our bags in the hotel while we cycle toured around Tuscany for a week starting and finishing in Lucca, this was a major factor in us choosing the Bernardino. The staff were all incredibly friendly and helpful and the room was a good size and comfortable.
DislikedIt's in a busy area so some people might not like the noise, didn't bother us though.
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