10.0 ExcellentLina, May 2024
LikedThe staff was great and the location was also amazing!
9.0 ExcellentSuzanne, May 2024
LikedGreat location, wonderful front desk staff
8.0 ExcellentPatricia, May 2024
LikedVery good breakfast. Room was large with full size shower. Monty, the concierge, was the best. Great location.
DislikedTwo flights of stairs when you enter.
2.0 MediocreMisa, May 2024
LikedLocation and staff
DislikedNoise, bathroom fan was rattling constantly, breakfast service ends at 9:30 way too early so did not have it at all
10.0 ExcellentRobert, May 2024
LikedExcellent location, right in the center of Florence, 1 minute from the Ponte Vecchio. Charming old hotel, with views of the Arno from our room. Spacious, comfortable, with attention to details (like the mosquito repellent machine). The staff is super friendly and charming.
DislikedThe elevator is so small that it doesn't really hold one person and their luggage at the same time. Also, it starts on the floor _above_ the ground, so there are steep stairs to climb with luggage. We managed fine, but this place is not for anyone with even slight mobility challenges.
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