Hilton Garden Inn Rome Claridge

LikedThe staff were very friendly and helpful. The breakfast was pretty good and had a variety of options to choose from. Close to the local tram which made it nice to travel to the attractions.

DislikedThe room was outdated and very noisy. You could hear the traffic outside, the elevator going up and down, and the people outside till late at night. The location was not the best for the attractions.

Likedroom, breakfast and location

Dislikedprice

LikedHelpful staff. Great location.

LikedThe room was decently sized and had all modern comforts. It had a decently-sized desk, a comfortable chair, and a huge television above it with 999 channels. The fridge was adequately cold, and the safe was spacious, which is not guaranteed at some hotels. The area is quiet and pleasant, with a multitude of restaurants, cafes, a large church, and public transport networks nearby. Access to the centre or the Vatican by bus took ±20 minutes.

DislikedThe restaurant/breakfast space had cheap plastic tables and was surprisingly cold in the evenings (for March). This is not something I expect from an upper-class hotel. Service was impeccable and very friendly. The telephone on the bedstand had a ridiculously bright screen at night—it was like a night light. I had to unplug the phone to sleep well. The Wi-Fi was also relatively slow to respond to, and it had a slow download speed. The sliding bathroom door's lock metal was bent, so the door did not close all the way through. Also, the toilet flushed the first time but then did not flush properly the next time. I had to forcefully push both buttons in the wall and keep the pressure on for the duration of the flush.

LikedStaff and cleaning were perfect.