10.0 ExcellentMartine, May 2024
LikedEverything was excellent. The staff were incredibly welcoming and remembered us each time we walked in the door. All the rooms and facilities were high quality.
DislikedNot about not liking, but the drinks the rooftop bar were expensive when considering local venues, and service didn’t always align to how wonderful the front of house team were downstairs.
9.0 ExcellentCorina, Apr 2024
LikedLocation, location, location
DislikedBreakfast service
8.0 ExcellentAndrew, Apr 2024
LikedFantastic location for walking to the Coliseum and ancient district. A nice area.
DislikedFood was a bit mixed and expensive, but the rooftop bar was great.
5.0 OkayPriya, Apr 2024
LikedIdeal location if you want to explore the city as walking distance for the Colosseum & the restaurants & bars. Not too far from the airport & other attractions like the Vatican, Pantheon etc. There’s a roof top bar which was closed most days due to weather but can imagine being nice on a summer evening. Staff are friendly & attentive.
DislikedFirstly this is advertised incorrectly on booking.com as hotel with “spa”. This isn’t in fact true which we were misled on & were told that they have a steam room & can get a masseuse to come to the room! The air con doesn’t kick until the summer so only heating as an option & even with the temperature set to low, the room got very warm. Keeping the windows open isn’t ideal as there’s constant noise of ambulances & police cars driving by. We ended up getting a fan but it was really dusty & the staff said he couldn’t open to clean it properly. We were told by housekeeping that they can’t clean rooms until we leave on the first day. This is fine but when we learnt that only the beds were made, towels hung back & the toilet & sink was wiped down. By the 3rd day I had request for the floors to be swept as could see layer of dust on the floor, side tables & all surfaces! It was worse under the bed as I went to pick up an earring I dropped! The breakfast is a bit disappointing with limited variety everyday particularly for vegetarians. We eat eggs but it was served in the same hot tray as the bacon & sausages which is a put off. Also the same scrambled egg everyday so can get a bit boring!
8.0 ExcellentAnonymous, Jan 2015
LikedLarge rooms, good location, kind staff, nice breakfast
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