Crowne Plaza Milan City

LikedWos a nice stay.

DislikedThe pool is not nearby the SPA. I couldn't use the swimming pool, but it looked clear and sparkling water from the window of the room. I would prefer to be together in a place with a SPA,

LikedClean and comfortable

DislikedBreakfast expensive

LikedThe room was very spacious and clean. Great breakfast with plenty of choice. There is an outside pool and bar area which in the summer months, would definitely be a bonus. The hotel is located right next to the Metro which is very convenient. However, there aren’t many restaurants or shops in the immediate area which is a shame. Which means at least a fifteen minute walk to the nearest street where restaurants are located. The area is one of the better areas in the city but we didn’t feel safe using the metro out of hours.

DislikedThe health suite facilities were poor only a small sauna and steam room. The steam room wasn’t working and was switched off. No restaurants or shops in the close vicinity .

LikedNothing

DislikedTo whom it may concern, I stayed at this Crowne plaza hotel in Milan city on the date of April 25th. I must say I have never been more disgusted , disappointed and distressed by anyone in my life. My sisters and I had just got back from a dinner keeping in mind it was late so we were very quiet respecting the other guests around us. We had gotten into our hotel room and started packing as we had an early morning the next day then all of a sudden we hear obnoxiously loud banging at our door we all panicked as it was 3 girl me and my two young sisters I went to the door to see who it was it was a scary looking man pacing back and forth swearing at us from outside the door then repeatedly banging on the door started screaming at us and then we opened the door confused as too what has brought this deranged and crazy man to us. We were so scared that we were going to be assaulted as he was very close to our faces and moving almost as if he was about to pounce at us. We felt so uncomfortable however if something was to have happened the saddest part is we wouldn’t have been been able to defend ourselves. And the worst of the worse is when a staff member named FABRIZIO arrived he blamed us for not calling straight away when that clearly was not the first thought going through our minds we were in shock . A staff member of crown plaza or any hotel is someone who should be your safe space and someone you go to with your concerns whilst staying at the hotel. This horrible man FABRIZO was laughing in our faces and saying he didn’t care. He also didn’t help us call the police after the incident instead he was swearing at us and telling us to “f*** off” after telling us to come down after speak to him in the lobby. I have never felt more disrespected by someone’s actions his name was FABRIZO bare in mind when we were trying to receive help for it he was trying to rub it in our face as if he didn’t care “ yeah this is my name tag do what you want”.