Haymarket Hotel, Firmdale Hotels

LikedI’ve stayed at this hotel numerous times. Location is fantastic. All staff go above and beyond always. Rooms are of a very high standard. Highly recommend a visit.

LikedIts my second stay, and definitely I will be back. Great cosy hotel with professional friendly staff. Location is perfect near to lots of attractions. I got an upgrade to the suits which makes it even more indulgent.

Disliked-

LikedDecor was beautiful, the staff was super helpful and friendly so attentive.

DislikedI booked the stay due to the pool area so we we could have a girlie relaxing session and a swim, the pool was cold so we didn’t swim it was offered to heat it straight away but obviously this takes time. The pool area didn’t feel relaxing even though beautifully designed as it’s a thorough fare for staff who would be on their phones from the staff room/office. Such a shame. Tea or coffee facilities in the room would also have been nice. We opted for breakfast but after a long wait my coffee was cold and the poached eggs so hard they were rubbery, it’s such a shame as it was my first time in a Firmdale hotel.

LikedExcellent location. Large spacious rooms which are so comfortable. Staff are amazingly attentive , with fantastic service from reception, to waiting staff to door men and housekeeping staff.

DislikedLiked everything.

LikedStaff was extremely helpfull and kind. The room is big, clean and comfortable, location is best. wonderful swimming pool and exelant breakfast.

DislikedThere was no CoffeeAn exxp in the room.