3.0 MediocreMiss, May 2024
DislikedHotel Donna Laura Palace in Rome promised a touch of luxury and elegance, perfect for a special birthday celebration. With the allure of a sauna and Jacuzzi, and the word "palace" in the name, I expected a top-tier experience. While I appreciated having a balcony, the hotel's location on a busy main road made it quite noisy. The balcony door did a good job of muffling the sound when closed, but mornings were disrupted by the noise of cleaners. However, the reality was more subdued. I was disappointed to discover a €40 charge to use the sauna and Jacuzzi. Given the price of my stay, I had assumed these amenities would be included. The room service was prohibitively expensive, leading me to forego it entirely. The staff's attitude was ambivalent. They weren't particularly friendly, nor were they rude, creating an atmosphere of indifference. This hotel seems to cater more to older clientele and business travelers. The room itself was extremely small, just enough space for a bed and minimal walking room. The bathroom was similarly cramped, and the shower had mold. Additionally, the bedroom door had issues with the lock sticking, making it less than user-friendly. I chose not to order breakfast but took a look at the offerings. They appeared uninspiring, especially after experiencing exceptional breakfasts in Morocco and Portugal. Overall, my stay was fine but not memorable. Considering the cost, it wasn't worth the premium price. I ended up paying about $1500 more than I would have for a comparable Airbnb. This hotel didn't quite meet the expectations set by its name and amenities.
7.0 GoodRuth, May 2024
LikedThe staff was very accommodating and nice. The hotel was clean and safe.
DislikedThe food was not great.
9.0 ExcellentAnna, May 2024
LikedWe had a beautiful room - very quiet and with a good view. Breakfast was very good. Great staff.
10.0 ExcellentXiangkexin, Apr 2024
LikedVery good breakfast, many choices
10.0 ExcellentInger, Apr 2024
LikedGreat service and a beautiful hotel. Our Airbnb booking fell through, and We got a hotellrom in the last minute in the evening. We even got an upgrade and free breakfast. Highly recommend this hotel.
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