10.0 ExcellentAriel, May 2024
LikedIt is a very nice hotel. Convenient location, close to the central train station and a couple of metro lines (about 10 min from Duomo via metro or a 25 min walk). The rooms and facilities are modern and seem to be recently renewed. The bed was comfortable, allowing for a good night sleep. Tasty breakfast with a nice variety. Personnel were professional and friendly. A nice feature is the free 'bar' in the hotel lobby, with pastries, soft drinks, coffee or wine. The room mini-bar is free as well. We'll be happy to return.
DislikedNothing we can think of.
9.0 ExcellentFarida, May 2024
LikedLocation is perfect! Close to Metro and also Central Station. Many restaurants, shops, and everything you need. Breakfast is amazing, but if you stay for 5 days like me, they need to change the menu from time to time then!
DislikedAll staff are nice, except one, which to me kind a rude! My friend came by and wanted to come to my room to change her clothes and put some make-up. I explained that we are heading to friend's wedding soon (it was 6:25 pm). He was not so accommodated and asked for her passport! As a tourist, you don't want to carry your passport everywhere, and he demanded this impossible thing! My friend then offered her cell-phone to keep, so when she's done changing, she can collect her cell-phone. She's not there to stay! Only 30 minutes! He didn't smile like other staff. My suggestion, if you don't like your job, please change your profession! In this business, hospitality and politeness is necessary!
9.0 ExcellentAnonymous, May 2024
LikedA hotel with exceptional service from reception to breakfast. Prosecco before check in, fantastic breakfast crowned with delicious home made cakes, Nespresso and sodas in the rooms. The rooms were well designed, bathroom luxurious and functional.
DislikedThe weather, but of course they had an umbrella for me to borrow.
10.0 ExcellentKhushbu, May 2024
LikedLoved the location, the rooms were very clean and up to date. The food and bar service included was a great touch. Staff was extremely friendly.
7.0 GoodNatasha, May 2024
LikedIt was clean and modern.
DislikedThe tram line is loud at night.
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