Hotel Xcaret Mexico

Hotel Xcaret Mexico

Hotel
 

Carretera Chetumal Puerto Juarez, Kilometro 282, Colonia Rancho Xcaret, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 1,490 reviews
9.4

$365

Cheapest rate

per night

Sun 9/26
Mon 9/27
...and more

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This destination can have additional per person taxes which are excluded in the prices below

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Sun 9/26
Mon 9/27
Sun 9/26
Mon 9/27
...and more

Reviews for Hotel Xcaret Mexico

ExcellentBased on 1,490 reviews
9.4
Rating Summary
  • Cleanliness9.7
    9.7
  • Comfort9.7
    9.7
  • Facilities8.9
    8.9
  • Food10.0
    10.0
  • Location9.5
    9.5
  • Room quality10.0
    10.0
  • Services9.6
    9.6
  • Staff9.3
    9.3
  • Value for money9.0
    9.0
Who stays here?
  • Families with older children 
  • Families with young children 
  • Families 
  • Young couples 
  • Couples most popular!
  • Groups of friends 
  • Solo travelers 
  • Business travelers 
Top comments

heaven on earth!!

About Hotel Xcaret Mexico

Guests of this resort will appreciate the seclusion of its private beach and on-site day spa, all just a quick drive from the centre of Playa del Carmen. It provides 5-star accommodation with air-cond...

Good to Know

Distance to city centre

3.5 mi

Location rating

9.4

Policies

Check-in

3:00 PM

Check-out

12:00 PM

Internet

Wi-Fi available in all areas

Policy

Pets allowed on request. Charges may apply.

Cancellation/pre-payment

Policies vary by room type and provider.

Contact Number

+52 998 881 9836

Amenities at Hotel Xcaret Mexico

Top Features

Parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

General

  • Computer use available
  • ATM on-site
  • Electric kettle
  • Entire unit wheelchair accessible
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Shoeshine
  • Garden view
  • Shops (on site)
  • Room service
  • Smoke alarms
  • Heating
  • Breakfast included
  • Hypoallergenic
  • Hypoallergenic pillow
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Child pool
  • Indoor pool
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Cable or satellite TV
  • Use of cleaning chemicals that are effective against coronavirus
  • Air-conditioned
  • Newspapers
  • Guest accommodation is disinfected between stays
  • Open-air bath
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Outdoor furniture
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Guests can opt-out of accommodation cleaning
  • Free parking
  • Staff follow all safety protocols as directed by local authorities
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Spa and wellness center
  • River view
  • Terrace/Patio
  • Increased accessibility
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Adults only
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Accessible by elevator
  • Slippers
  • First-aid kit
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Sofa bed
  • Allergy-free room
  • Baby safety gates
  • Balcony
  • Soundproof rooms
  • Bathtub
  • Spa bath
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Bridal suite
  • Telephone
  • Tile/marble floor
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Children's television networks
  • Safe
  • Sauna
  • Cleaning products
  • Towels/sheets (extra fee)
  • Clothes rack
  • Trash cans
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Valet parking
  • Desk
  • Vending machine (snacks)
  • Dining area
  • VIP room facilities
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Water slide

Activities

  • Board games/puzzles
  • Game room
  • Golf
  • Books, DVDs, music for children
  • Canoeing
  • Cycling
  • Aerobics
  • Darts
  • Bingo
  • Evening entertainment
  • Fitness center
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Mini-golf
  • Pay-per-view channels
  • Streaming service
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Outdoor tennis
  • Massage

Services

  • Babysitting or child care
  • Business center
  • Car rental
  • Daily housekeeping
  • Fax
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Multi-lingual staff
  • Special diet menus (on request)
  • Contactless check-in/check-out
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Free airport shuttle
  • Shuttle service (free)
  • Wedding services
  • Ticket service

Photos of Hotel Xcaret Mexico

Where is Hotel Xcaret Mexico

Most Popular Landmarks

Playa Paraíso15.4 mi

Getting Around

Playa del Carmen Playacar Hotel Riu Yucatan1.8 mi
Playa del Carmen Plaza Antigua3.2 mi
Playa del Carmen Terminal Maritima Navega Pdc3.4 mi
Playa del Carmen Terminal Ado Turistica3.5 mi
Playa del Carmen Combis Cancun3.5 mi
Playa del Carmen Mimi del Mar Hotel3.6 mi

FAQs when booking at Hotel Xcaret Mexico

  • Is Hotel Xcaret Mexico considered pet-friendly?

    Yes, dogs and most pets in general are allowed at Hotel Xcaret Mexico.

  • Is there a pool at Hotel Xcaret Mexico?

    Yes, Hotel Xcaret Mexico has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Hotel Xcaret Mexico phone number?

    The best way to contact Hotel Xcaret Mexico is by calling +52 998 881 9836.

  • Does Hotel Xcaret Mexico have Wi-Fi available?

    Yes, Hotel Xcaret Mexico has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hotel Xcaret Mexico?

    Yes, there is a gym available to Hotel Xcaret Mexico guests. Gym hours may not be 24 hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Hotel Xcaret Mexico?

    Check-out should be before 12:00 PM. For checking in at Hotel Xcaret Mexico, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

  • Is there a restaurant at Hotel Xcaret Mexico?

    Yes, there is a restaurant on-site at Hotel Xcaret Mexico, Playa del Carmen, QR, Mexico. A bar is also available on-site.

  • Does Hotel Xcaret Mexico have a laundry service?

    There’s a laundry service at Hotel Xcaret Mexico that can be used by guests. Guests can also use ironing facilities.

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