Hotel was dirtiest I've ever experienced.
Millions of travellers trust us to find the best deal on their hotels
Situated in the popular hub of Manhattan, Hotel Pennsylvania is within walking distance of several tourist attractions in the local area. Featuring views of Madison Square Garden, it also offers a variety of amenities, including valet parking, a coffee bar and an indoor pool.
There are a range of facilities available to guests of the hotel, such as an express check-in and check-out feature, a ballroom and meeting facilities. Staff are available 24 hours a day and can book tours and tickets.
Hotel Pennsylvania's 1705 elegant rooms provide wireless internet access, plus all the necessities required for an enjoyable stay. After settling in to their room, guests can explore the local area with use of Pennsylvania Station, which is a short stroll from the hotel.
On-site dining options include a restaurant, which is an ideal place to enjoy a meal.
Hotel Pennsylvania is also located near the area's popular establishments, plus Empire State Building is within walking distance. 34th Street Penn Station Irt Broadway Seventh Avenue Line is right nearby, connecting guests with the local area.
Fitness center
Pets allowed on request. Charges may apply.
Ticket service, Business center, Car rental, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Tour desk
ATM on-site, Radio, Increased accessibility, Family rooms, Linens, Towels, Safety deposit box, Cribs available, Fire extinguisher, Gift shop, Seating area, Laundry facilities, Elevator, Ironing service, Flat-screen TV, Free toiletries, Shampoo, Shops (on site), Smoke alarms, Heating, Shower, Iron and ironing board, Adapter, Snack bar, Socket near the bed, Additional toilet, Sofa, Alarm clock, CCTV in common areas, CCTV outside property, No smoking, Bathtub, Restaurant, Bar/Lounge, Express check out, Parking, Body soap, Hairdryer, Cable or satellite TV, Telephone, Carpeted, Air-conditioned, Newspapers, Toilet, Toilet paper, Safe, Trash cans, Complimentary breakfast, TV, Conditioner, Valet parking, Desk, Vending machine (drinks), Vending machine (snacks), Coffee shop, VIP room facilities, Bathrobe, Private bathroom, Wardrobe or closet, 24hr front desk, Designated smoking area, Storage available, Private parking
Wi-Fi available in all areas, Internet, Wi-Fi
From 3:00 PM
Prior to 11:00 AM
Rating summary
cjacobi46
Young couples
Nov 2018
Horrible
Hotel was dirtiest I've ever experienced.
Anonymous
Young couples
Oct 2018
awful
the hotel was so dirty! mold was everywhere on the ceiling and the curtains! the duvet was so.old! everything in the hotel was disgusting! the beds were so old.they make sound with the slightest movement! stayed there for one night and then cancelled my reservation and moved to another hotel because the manager told.me he doesn't have a cleaner room.that he can move me.to and I'm.more than welcome to check out! The worst hotel I've ever been to! doesn't deserve to be called a hotel!
Anonymous
Solo travelers
Oct 2018
love the location. not so much about the rooms
it was ok. the bed was having bugs
Max
Families with young children
Oct 2018
not pleasant
worst hotel i have ever been at, dirty & smelly all over. dont ruin your vacation in the city go somewhere else!!
emad_sidpec
Families with young children
Oct 2018
excellent location
good
Trish
Families with young children
Aug 2018
Not nearly enough staff to serve the needs of clientele. Breakfast line 45 minutes long.
At check in, the line stretched around ropes with a wait of well over an hour, so we tried the 'express check in kiosk' which did not work despite a Hotel employee's ability to find the reservation. We were sent to the manager's line, waited 35 minutes to check in, and were given keys to a room that was already occupied. We exited the occupied room immediately and used the hall phone to call management. No answer after 20 rings. Tried again, and we were sent back to the manager's line for another 30 minutes to get a new room assignment. Asked for an ice bucket the next day - in person at the desk because the phone went unanswered again, were told it would be 'sent right up' and it did not arrive within the 90 minute period we were in the room. When you go all the way to the lobby for a plastic ice bucket that should have been in the room in the first place, they should go get one and hand it to you.
Kaiser K
Jul 2018
Excellent
Freshness and interior design.That we only had one night to enjoy this exquisite bed and breakfast. Everything else was perfect! The most comfortable bed and bedding ever in our travels! The fluffy towels and spotless everything. The space to live and move. The decor and design of the home. The fruit and homemade muffins ready to grab on entering or leaving the house. The slippers! And the to-die-for breakfast. A feast of cereals, juices, cheeses, cold cuts, fruits, toast, jams, and 'Matt's special' on our day. Eggs Benedict perfectly poached and sauced, sitting on a bed of potato patty topped by a layer of freshly steamed spinach, complete with perfectly cooked sausages and bacon with seconds. Oh yes, and an endless cup of coffee! Just superb!
Ruth C
Jun 2018
Great Area
The hotel is located in a great area, near the subway, Central Park, Lincoln Center, etc. There are great bars and restaurants options including hotel rooftop. However, it looks old but trying to be modern. It is decorated like the sixties, low lights and very tacky. The bedroom is tight, with an old air conditioning that you should be aware to check where the on-off button is before trying to look for it in the middle of the night! The bathroom was small, it looked renovated but the bathtub has some scratches. When I took a shower this morning, the water was warm, did not get hot at all, and I did use the faucet correctly. Also, the plug in the bathroom was not working, so I had to use the blow dryer in the bedroom. The beds were good. There was also a desk with a TV, a small wardrobe with iron and a mirror. Overall the room was clean. Next visit in the big city, I'll choose another option for sure, especially for the price they charge.
Virginia W
Jun 2018
Polite Staff
Everytime I come to New York I stay at this hotel and I'm never disappointed. This time I came in with a group of friends for a festival in Brooklyn and by the time I got to the hotel it was late but the staff was extremely polite and accommodating. My room was very clean and for being in the center of New York City the noise is minimal. I find the prices to be beyond reasonable for the location. Luggage storage was absolutely necessary and wonderful. Counter folks helped printout when business office printer was down, making everything okay. Great personalities behind the counter. And the very best location around. Will stay there again, to say nothing of the best price within miles.
Anonymous
Solo travelers
Jun 2018
I did not spend a lot of time in the room, but the room was not very comfortable.
This hotel is in a great location and reasonably priced for the area. However, the rooms are not great. They are very outdated and need some serious work. The cleanliness is also a little questionable. It's not bad if you are not spending a lot of time in the room.
Anonymous
Young couples
Jun 2018
friendly
room was not comfortable
Chip
Young couples
May 2018
Only good for few hours of check in, not for night stay.
Room was pathetically small. No room service. Cleaning staff opened our door when we were inside without knocking or ringing a bell, directly walking in. Plug points were not working. Bath tub was leaking. No basic toothbrush or lotion was provided. Furniture is very big so there was no walking space around the bed. The door especially looks like a gas chamber, so we got extremely claustrophobic. Even the elevators were shaking and rickety.
With access to 5,000,000 hotel deals, take advantage of our best price guarantee.
If you find a lower rate on another site that we didn't offer you, let us know.
Let us know and we'll refund the difference to you within 30 days.