This is our second trip to Dreams Punta Cana and it was equally as good as the first. We arrived late as our plane was delayed and was given our room, we discovered after unpacking that there was a connecting door to another room. In the morning we realized that we could enter their room and therefore they could enter ours. We were not happy with this so asked at reception for a room change. Joel Rodriquez at the front desk was fantastic and arranged it all for us that day. We had told him it was our anniversary while we were there and he arranged for us to have champagne and chocolates. Nothing was too much trouble for him, he is a credit to customer service. Everything was so lovely and Larisa arranged our anniversary breakfast in our room for us and even checked that everything was perfect. This year my wife did aqua aerobics and it was Scooby Doo who took them and she said he made the class such fun. All the restaurants were once again superb with such a fantastic choice. We are so pleased we came back and we will be back again, as we could not fault anything in the resort. The staff were constantly cleaning everywhere in the resort. We went on the Outback excursion which was great fun, excellent guide Juan and driver Bobby. Thank you Dreams for such a good holiday.