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Best Western Plus Stoke-on-Trent Moat House
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Best Western Plus Stoke-on-Trent Moat House Hotel

Etruria Hall, Festival Way, Etruria Etruria Hall, Festival Way, Etruria, Stoke-on-Trent, ST1 5BQ, United Kingdom Show Map

Excellent from 1,124 reviews
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About Best Western Plus Stoke-on-Trent Moat House

Best Western Plus Stoke on Trent Moat House is situated in Stoke on Trent and is close to the area's popular attractions. It also features a Jacuzzi, an indoor pool and a sauna.

The hotel has a gym with a swimming pool. Facilities include facial and body treatments, plus a beauty centre and a coffee bar.

Best Western Plus Stoke on Trent Moat House's 147 modern rooms offer a radio, wireless internet access and a telephone, plus all the essentials for a comfortable stay.

On-site dining options include a restaurant, which is a convenient place to enjoy a meal. In the evening, guests can relax in the comfortable lounge bar.

Manchester Airport is a 50-minute drive from Best Western Plus Stoke on Trent Moat House. Burslem is also a short car trip from the property.

Excellent 8.3
1,124 guest reviews

Hotel Features


Fitness center, Massage


Pets not allowed


Business center, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Beauty salon, Wedding services, Wake-up service


Vending machine (drinks), Wardrobe or closet, Body soap, Breakfast in the room, Carpeted, Private bathroom, Private parking, Laundry facilities, Packed lunches, Raised toilet, Room service, Smoke alarms, Desk, Safety deposit box, Dining area, Dining table, Hot tub, Electric kettle, Indoor pool, Entire unit wheelchair accessible, Parking (surcharge), Family rooms, No smoking, Safe, Sauna, Restaurant, Bar/Lounge, Flat-screen TV, Express check out, Steam room, Hairdryer, Storage available, Sofa, Sofa bed, Terrace/Patio, Increased accessibility, Air-conditioned, Solarium, Linens, Towels, Elevator, Interconnected room(s) available, iPhone dock, Tea/coffee maker, Telephone, Key card access, Toilet, Iron and ironing board, Toilet paper, Toilet with grab rails, Coffee shop, Accessible by elevator, Bathrobe, Garden, 24hr front desk, Adapted bath, Trash cans, Lowered sink, Alarm clock, Newspapers


Wi-Fi available in all areas, Internet, Free Wi-Fi


From 3:00 PM


Prior to 11:00 AM

Best Western Plus Stoke-on-Trent Moat House reviews

Best Western Plus Stoke-on-Trent Moat House
from 1,124 reviews

Rating summary

  • Cleanliness 8.4
  • Comfort 8.4
  • Location 8.6
  • Services 8.3
  • Staff 8.6
  • Value for money 8.1

Recent reviews of Best Western Plus Stoke-on-Trent Moat House

  • Anonymous

    Families with young children

    Aug 2019

    Verified Stay

    really poor dinner

    hotel has nice rooms. reception very helpful. dining experience awful. 25 minute wait for a bottle of wine. children’s buffet looked inedible. asked after a great length of time for finished dinner plates to be cleared. lady rolled her eyes and said she would get a ‘colleague’ to do it. really disappointing stay. two weddings and a baby shower taking place. totally overcrowded and only one member of staff in bar. tried o move to other bar and was closed for the baby shower. really bad timing. would not recommend.