The location was great. There's Starbucks at the ground floor. Only a few minutes walk to Nagoya TV Tower and the malls. Lots of restaurants nearby. Staff throughout the hotel were warm and welcoming. They went above and beyond to make the guests feel welcome and comfortable and even showed me a good restaurant nearby. We arrived before the check in time but they let us check in with no extra fee and they were absolutely nice and kind, very heplful all of them every time. The room we were in is a good size room for Japan, and we took advantage of the option for a real queen size bed, which is uncommon in Japan as well. The towels they are so clean and white love it and the sheets were clean too. Exellent location with convenience access from many attractions.