Room was not well maintained, old appliances (dishwasher ,tv, fridge), dingy lighting, bits falling off in bathroom(vent above sink), leaking toilet, dirty seats in lounge area,water leaking on patio, damaged coffee table , only a small screen TV with no DVD player. Some of staff are very rude and abrupt but not all. Tried calling before check in , was on hold for 10 mins before hanging up and trying again and made an excuse that they where busy checking in a large group, but managed to talk second time.