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New York Hotels
Waldorf Astoria Hotel New York
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Waldorf Astoria Hotel New York
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User Rating
4.0
out of 5
See 325 reviews
Waldorf Astoria Hotel New York
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301 Park Avenue
New York, New York, United States
Description:
Amenities:
Overview:
A landmark in its own right since 1993, the Art Deco period Waldorf Astoria is situated in the heart of “old New York”. It is placed only a short distance from other notable attractions, including the Chrysler Building, Carnegie Hall, Rockefeller Center, Radio City Music Hall and Broadway.
Located at 301 Park Avenue, the hotel is extremely close to Grand Central Station and an easy journey to the JFK and La Guardia airports respectively.
This grand old hotel offers over twelve hundred guest rooms, including almost two hundred luxury suites, individually decorated and providing comprehensive amenities. There is also a famous “Astoria Level” on the twenty-sixth floor of the hotel which provides a private lounge and exclusive food service.
The epitome of luxury, tourist, business and leisure travelers will all find comprehensive facilities at the Waldorf Astoria Hotel. Capable of handling large events and conferences, and also providing several restaurants, a fitness center, lounge, and many other smaller and personalized services, the hotel suits the needs of almost any visitor.
Amenities:
24 Hour Reception
Air Conditioned
ATM / Cash Machine
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Currency Exchange
Disabled Access
Dry Cleaning
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Massage / Beauty Centre
Medical Assistance Available
Meeting Rooms
Mini Bar
Modem / Data Port
Multilingual Staff
News Stand
Non-Smoking Rooms
Parking
Pets Allowed
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Sauna
Secretarial Service
Security Guard
Swimming pool
Tour Desk
TV
Valet Parking
Wake-up Service
Check-in:
From 3:00 PM
Check-out:
Prior to 12:00 PM
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Date of Stay:
December, 2008
From the moment we enter your lovely hotel we felt like a king and queen. I want to just thank all the staff for making us feel like part of the family but also special,no one ever rush us and more importantly everyone had great eye contact and smiles...that is what people just need to do during hard times,all around the world.We just need to be kind to each other wouldn't that be a nicer world.Once again thank you for spreading a little joy into our world and i will be spreading the joy by writing anyone who will listen about your lovely home. Thank you again from the bottom for our hearts you made us believe again in the spirit of kindness and joy of kindness there are a lot angels walking around and i am so glad i could witness them at your home happy holiday merry Christmas kiss and hug your family at work and home keep those smiles on your face and it makes so many quests in your hotel have privilege to watch you make joy and merry Christmas and then you bring that love home to your friends and family thanks from us isabel and michael
Date of Stay:
July, 2009
This hotel was there to make your trip great from the start. Food was great, the rooms were spotless,the view was amazing!!
Date of Stay:
June, 2009
Location and luxury feel. Staff wasnot very friendly. Overall good impression - my only complaint was that they refused to seat us for Sunday Bruch because we did not have reservations yet over the next two hours, the restaurant was never more than 1/4 full
Date of Stay:
April, 2009
Everything else was fine except that buffet breakfast in Oscar's was eliminated. We only had menu breakfast the first morning at the hotel, it was not worth USd 103 for 3 persons (1 continental, 1 with muffings basket and yogurt, 1 with omelette, smoothy + coffee and juice for all three of us). The other mornings we went out to other places. Waldorf will loose sales with this decision!
Date of Stay:
March, 2009
The Waldort Towers was simply Outstanding in every way possible! I stayed in a Luxury Suite at the cost of a standard room at most hotels in the area. Exceptional service. Tripple AAA is the way to stay!
Date of Stay:
July, 2008
I travel extensively for business, staying in some of the best hotels in the world, and this was easily the nicest hotel that I've ever been in. Everything is so sublimely perfect- it was a wonderful experience...
Date of Stay:
July, 2009
The hotel is lovely, takes you back in time. Very well kept. The Check-in personnel very attentive and helpful. The concierge, always ready to answer all your questions, very courteous and friendly. The waiters needs more training in how to treat hotel guest. If they don't, the guess will not be dining in the hotel. Now, compared to other hotels I have been like in Las Vegas, the waiters are excellent, and I go there once a year for the last 12 yrs.
Date of Stay:
May, 2009
Wonderful ambiance, beautiful public spaces, outstanding staff. Air conditioning barely worked so room was hot. This was a wonderful old hotel, well maintained, in a great location. Staffwas professional friendly, and terrific service.
Date of Stay:
February, 2009
for a 4* hotel could have been a coffee\tea maker in the room.no complemtary newspaper and some bottle water.windows were old that we got free ac.(cold)have been in other 4* where we get these mentioned things.otherwise it was a lovely stay.
Date of Stay:
December, 2008
It was our first time staying at the Waldorf and we were looking forward to it, given its reputation. We definitely were disappointed. It took nearly an hour to check in--their computers were "slow". Our rooms were old and unimpressive. We realize that it is an old hotel, but the rooms should have been renovated more recently in order to feel more plush and modern. We don't mind splurging for a nice hotel, but the Waldorf failed to deliver on the luxury for the price. It seems like they're relying on their historic reputation because shoddy rooms and slow check-in are not acceptable. The only plus was the location, but there's a W across the street and we'll try that next time. With all the hotel options in Manhatten, we will not be staying at the Waldorf again.
Date of Stay:
July, 2008
This was our 3rd stay at the Waldorf and once again it was an extremely positive experience. The room was very clean and well maintained with rich, classic furnishings, the bedding was extremely comfortable with exceptional linens, and the temperature of room easy to control and working well. Staff was very helpful and friendly. Location of hotel is within walking distance to Central Park, midtown area, Rockefeller Plaza, along with great shopping and dining. One word of advice...make sure you bring along a copy of your Travelocity confirmation to assist in checking in. We had "room assigned at check-in" accommodations for 2 adults and 2 young teens, and were given a room with 2 double beds which was what we wanted. Checkthe location of room during check-in. Our room faced another room in a short alcove, and you could hear the other door open and close, and the guests talking which was disturbing. It would be better to have an open hallway room. However, it didn't diminish the quality of our visit. We would most definitely stay at The Waldorf again.
Date of Stay:
July, 2009
Right on Park Ave and just a short walk to many attractions. Great service at the hotel. Food was very pricey and not spectacular but a short walk got almost any type of food you could want. We have stayed here in the past and this trip was much better service and the room was large enough to turn around in. We also had a slight view which made things so much nicer!
Date of Stay:
May, 2009
Incredible attentiveness to detail of staff. Concierge recommended a restaurant that wasn't family friendly(no high chairs when we got there).
Date of Stay:
February, 2009
Staying at this hotel was a little expensive, however it made a very special trip even more special. We stayed in the Towers and were treated to a wonderful view from the 31st floor. All staff were extremely helpful and were pleased to give advice regarding trips, eating out and theatre entertainment. A superb break.
Date of Stay:
December, 2008
My husband and I have stayed at the legendary Waldorf Astoria on many occasions and always considered it a luxury. Alas, this visit was anything but luxurious. Where are the beautiful flowers in the lobby? the piano playing in the late afternoon? the courteous check-in process? We were treated with rudeness and condescension at check-in and given a room with no view, offensive cleaning smells, and a small bathroom with no bathrobes provided. The Astoria Lounge on the concierge level was not open in the afternoon as we had been told. For $** per night I certainly expected more. We will no longer stay at the Waldorf Astoria as The New York Palace or The Regis will now receive our business during our visits to the city we love. Very sad. Adieu.
Date of Stay:
April, 2008
I had always wanted to stay at this hotel, but I was extremely disappointed. The service was horrible, the "follow thru" was laughable, the noise level on my floor was so loud I thought the building was shaking!! My husband tried to surprise me with a bottle of wine and appetizers in the room. They were never delivered, the guest services woman said someone would call me and discuss what to do. I never received a call. Their claims of service are bogus! For the money, I would stay somewhere else in the future.
Date of Stay:
July, 2009
I booked the Waldorf--Astoria for my parents while they were in town visiting. We were VERY DISAPPOINTED with their stay. Namely it was cleanliness of the accommodations. That is, there was mold COVERING the drapes adjacent to the A/C (airborne mold spores!) and my father developed a rash after sleeping in the hotel bed (bed bugs?). UNACCEPTABLE. That's what I expect from a $55/night side of the highway hotel, not a Hilton Hotel, especially not the Waldorf--Astoria. I complained to the Waldorf staff and filed a written report. Truly a disappointment
Date of Stay:
May, 2009
The public area and the lobby. Beautiful older hotel with attentive staff.
Date of Stay:
January, 2009
The Waldorf is in an excellent location, within walking distance to all main attractions. The atmosphere in the hotel in exceptional particularly around the holidays and the staff were very accomodating. The only thing is the bars and mini bar in the room are very very expensive.
Date of Stay:
December, 2008
WOW! Our stay at the Waldorf was absolutely wonderful. The view we had was not the best, but the service and accommodations were outstanding. Yes the hotel is old, but it is timeless and absolutely gorgeous during the holiday season. The location was within walking to almost everywhere we went. Staying on 5th Avenue was worth every penny we spent. We will return.
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