The Swanston Hotel Melbourne Australia. Best Hotel Deals & Reviews

Overview:

Located in Melbourne’s CBD (City Center) and ideally situated for both business and leisure pursuits, the Mercure Grand Swanston Hotel is near to many of the city’s most popular destinations. Only steps from the convenient tram, the hotel also allows visitors to enjoy a brief stroll to such locations as the National Gallery, Royal Botanic Gardens, shopping along Bourke Street and in the Melbourne Central Shopping Complex, making it a premier Melbourne accommodation.

The Mercure Grand Swanston Hotel is located at 195 Swanston Street, which is a short distance from the Southern Cross Station and a brief journey to the airport.

The Mercure Grand Swanston Hotel makes a variety of rooms available in a range of styles including executive suites, deluxe suites and executive rooms. All feature broadband Internet, mini bars and hot beverage centers, personal safes, entertainment systems and kitchenette equipment.

A luxury hotel, the Mercure Grand Swanston Hotel provides its guests with a full menu of excellent facilities, services and amenities including a heated indoor relaxation pool, modern fitness room, several popular and trendy restaurants, cafes and bars, valet parking and a 24-hour concierge service.

Amenities:

24 Hour Reception
Air Conditioned
ATM / Cash Machine
Babysitting / Child Services
Banquet Facilities
Bar / Lounge
Bath / Hot Tub
Business Center
Cable / Satellite TV
Coffee / Tea Maker
Complimentary Toiletries
Concierge
Conference Room(s)
Connecting Rooms
Currency Exchange
Disabled Access
Dry Cleaning
DVD Player
Elevator / Lift
Fitness Room
Gymnasium
Hair Dryer
High-speed Internet
Housekeeping
In Room Movies
Laundry service
Medical Assistance Available
Meeting Rooms
Microwave
Mini Bar
Modem / Data Port
Non-Smoking Rooms
Parking
Porters
Refrigerator
Restaurant
Room Service
Safe-Deposit Box
Secretarial Service
Security Guard
Swimming pool
Tour Desk
TV
Valet Parking
Wake-up Service

Check-in:

From 2:00 PM

Check-out:

Prior to 11:00 AM

User Reviews:

Rating out of 5

Cleanliness
Facilities
Service
Location
Pricing
Rooms

Overall rating

Based on 22 reviews

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	Date of Stay: December, 2008
Unfortunately the Cocoon Bar and Lounge, was not open all weekend as there were conferences being held, only the Tabaret was available for a drink. Concierge were very knowledgeable and helpful.

	Date of Stay: February, 2009
A well located hotel right in the heart of Melbourne, very clean with most facilites. Would definitely go there again.

	Date of Stay: August, 2008
Located in a very nice location

	Date of Stay: January, 2009
Good hotel, right in the city. Nice inner city views and plenty of room in the suite.

	Date of Stay: December, 2008
The location is fantastic...only 10-15 mins walk from Casino. If a night walk isnt your thing, there is a bar and gaming facility down stairs. Staff were extremely accommodating and very helpful. Rooms were cosy and clean and good for people wanting a place to rest their head for the night. Not a very romantic setting if that is what you are looking for but overall a great place to stay.

	Date of Stay: January, 2009
Had a very enjoyable time. Thank you!

	Date of Stay: January, 2009
I was Very disappointed when cigarette smoke was entering our room from an adjacent room and nothing was done about it. We had to put up with this for 3 days. These are supposed to be smoke free rooms.

	Date of Stay: December, 2008
You are right on the doorstep to evrything you need.

	Date of Stay: December, 2008
For what I paid and for the rating of this hotel I thought it would be quite nice. The room was very small, no pressure at all from the shower head, pretty sure the bed was a double bed and lifts broken, but there was no signage that the lifts were broken even though the staff knew. Had to use the service lift. Not very happy.

	Date of Stay: November, 2008
we enjoyed our stay at this hotel. only comment i have is that the shower head wasn`t a water saving one and that the water fell directly onto your head. no good for women who don`t want to get their hair wet,as i found that a shower cap cant be used when you have had your hair done. thanks, regards,sheryl and sam

	Date of Stay: November, 2008
Room Service menu limited after 10pm. Breakfast to room missing items specified on menu. Request for taxi booking greeted by reception suggesting that public transport was available on the street - when it was pointed out that this was not necessarily a desired option for tourists with no knowledge of the area then staff grudgingly agreeing to book a cab. On the good side, rooms were quiet.

	Date of Stay: October, 2008
Location for shopping was absolutely fantastic we were extremely pleased with our choice. Staff very helpful expecially at conceirge desk. Rooms very clean and beds excellent. Will come again. Thank You.

Date of Stay: October, 2008

Good pricing. Excellent location. Good cleaniness. Facilities are just average-understood that it just had renovation from existing hotel. However, I believe it needs to be improve in service matter. It requires more staffs in working during day time. I found many guests were wondered and look for the staff and waiting to be served. In generall, it is pretty good hotel if you consider its room rate.

	Date of Stay: September, 2008
Good 4 star Hotel at the very best location in melbourne's CBD. Nothing fancy, but more than adequate for the price.

	Date of Stay: April, 2009
The location is very good as it is located in the city centre. The internal fitting is rather simple. The price is reasonable.

Date of Stay: January, 2009

Describes itself as 4.5 stars - I am not sure I would agree with this. It is a good hotel, not great but the location is very convenient. We had to stay here on the Aust Day long weekend - we paid way more than what we should have but I accepted it because of the location. The pool is not really a pool, more of a plunge pool, small and shallow. Having said this, I would stay there again if I had to.

	Date of Stay: December, 2008
Great place to stay if shopping in Melbourne. Rooms clean and comfortable. Included Buffet Breakfast was reasonable enough to forgive some dirty plates. There was also a wait to check luggage into to storage, but staff were effecient and pleasent. Would stay here again.

	Date of Stay: November, 2008
Good size room, excellent position for shopping or theatre. Staff need to be more welcoming, desk staff came across cold.

	Date of Stay: October, 2008
Room was a good size and location was great. short walks to everywhere we wanted to go. Parking is a hassle as they do not have their own car park and charge extra $15 per night to park your car for you.(on top of $15 per night garaging fee). House maids were very noisy in corridors in the mornings.

	Date of Stay: October, 2008
Fantastic hotel in a great central location. Have stayed there before and will definately stay there again!

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See 16 Photos	User Rating 4.0 out of 5 See 22 reviews The Swanston Hotel Melbourne [] 195 Swanston Street Melbourne, Australia
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