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The Swanston Hotel, Grand Mercure

The Swanston Hotel, Grand Mercure

195 Swanston Street, Melbourne, Australia

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Book by Phone: 1800 666 2691

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Great, 8.6

Good for shopping

Great location

Stunning pool

354 reviewsfrom verified guests

Located in Melbourne’s CBD (City Center) and ideally situated for both business and leisure pursuits, the Mercure Grand Swanston Hotel is near to many of the city’s most popular destinations. Only steps from the convenient tram, the hotel also allows visitors to enjoy a brief stroll to such locations as the National Gallery, Royal Botanic Gardens, shopping along Bourke Street and in the Melbourne Central Shopping Complex, making it a premier Melbourne accommodation.

The Mercure Grand Swanston Hotel is located at 195 Swanston Street, which is a short distance from the Southern Cross Station and a brief journey to the airport.

The Mercure Grand Swanston Hotel makes a variety of rooms available in a range of styles including executive suites, deluxe suites and executive rooms. All feature broadband Internet, mini bars and hot beverage centers, personal safes, entertainment systems and kitchenette equipment.

A luxury hotel, the Mercure Grand Swanston Hotel provides its guests with a full menu of excellent facilities, services and amenities including a heated indoor relaxation pool, modern fitness room, several popular and trendy restaurants, cafes and bars, valet parking and a 24-hour concierge service.

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Hotel Features

General

Room Service, Restaurant, Disabled Access, Air Conditioned, Non-Smoking Rooms, Mini Bar, Refrigerator, Cable / Satellite TV, In Room Movies, Connecting Rooms, Kitchenette, Coffee / Tea Maker, Microwave, Hair Dryer, Complimentary Toiletries, TV, DVD Player, Disabled Accessible Rooms, Wheel Chair Access, Shower, Bathtub/Shower Combination, Cots, Coffee Shop/Cafeteria, Breakfast in the Room, Family Room

Activities

Fitness Room/Gym, Swimming pool, Tour Desk, Massage / Beauty Centre, Medical Assistance Available, Spa bath / Jacuzzi, Excursions, Fitness Facilities, Massage, Pool Indoor

Services

Concierge, Elevator / Lift, 24 Hour Reception, Dry Cleaning, Babysitting / Child Services, Housekeeping, Banquet Facilities, Conference Room(s), Currency Exchange, Safe-Deposit Box, Security Guard, News Stand, ATM / Cash Machine, Secretarial Service, Porters, Wake-up Service, Meeting Rooms, Laundry service, Shops, Photocopier, Desk, Direct dial phone, Ticket Service, Facsimile, Audio/Visual Equipment, Full-service catering, Exhibit Space, Executive Floor, Luggage Storage, Shops in Hotel, Souvenirs/Gift Shop, Express Check-In/Check-Out

Internet

High-speed Internet is available at this hotel. Wireless internet on site.

Parking

Valet parking is offered at the hotel. Paid parking is available.

Check-in

From 2:00 PM

Check-out

Prior to 11:00 AM

FAQs

The following questions have been answered for you by The Swanston Hotel, Grand Mercure...

Do you have internet?: All rooms have broadband and wireless internet.

- Broadband ($27.50 per 24 hours).
- Wireless (prepaid cards can be purchased from reception, $10 for 24 hours).

Something missing or incorrect? Let us know

Verified Reviews™

A summary of 354 guest reviews from verified websites only

Did you know that most travel sites can’t distinguish fake and genuine reviews? We have identified hotel/accommodation booking websites that only allow their paying customers to submit reviews, after they have checked out of the hotel. This guarantees that reviews are genuine and submitted by users that have actually stayed there.

To help you further, this review information has been summarized into simple easy-to-read snippets. This allows you to get a true, complete overview of the hotel, in less than a minute.

28 guests reviewed the shopping options, 28 felt they were good
186 guests mentioned the hotel's location in a review, 181 said it was conveniently located
We found 11 reviews where guests said they loved using the pool
Out of 104 reviews of the staff, 101 said they were kind and polite
15 guests mentioned room noise in a review, eight said the rooms were loud, but seven felt they were quiet
22 guests mentioned the bed comfort in a review, 15 felt the beds were comfortable