The Royal Resort Playa del Carmen Mexico. Best Hotel Deals & Reviews

Date of Stay: January, 2009

Our first experience at an all-inclusive, and first stay in Mexico. Probably gained as much weight as if it were a cruise. Ocean-view room was awesome; straight shot out patio door to pool with beach visible from the patio hammock. Pools aren't heated, and was unseasonably cool and windy while we were there. . .but the huge jacuzzi in our room was toasty, and there is a large "hot-tub" like pool outside too. Restaurants were great, though the free drinks were a little weak unless you ask 'em to stiffen 'em. Wedding was well-handled in the beach gazebo, and we did some (free) kayaking off the beach and biking around the town. Lots of tour options at the desk, but it's much cheaper to just hire a van to take you to Tolum if you can line up six or more who want to go there.

Date of Stay: March, 2008

WE ARRIVED AT THE ROYAL TO FIND THEY WERE OVER-BOOKED. WE WERE CRUSHED. xxx AND xxx TOOK GOOD CARE OF US. SHE PUT US UP AT THE PALACE, WHICH COSTS MORE BUT ISN'T A NICE. THE STAFF AT THE ROYAL IS TOP NOTCH. THEY SENT US BY TAXI EACH DAY , TWICE A DAY, SO WE COULD STILL ENJOY THE WONDERFUL BEACH AND BACK FOR DINNER. AFTER THREE DAYS THEY FOUND ROOM FOR US. THIS WAS OUR SECOND VISIT AND IT WAS GREAT TO FIND OUR FRIENDS WE MADE THE FIRST TIME STILL WORKING THERE. xxx IS OUR BEACH BUTLER AND LOVES HIS JOB. THE ACTIVITIES CREW WERE GREAT. xxx WAS MY FAVORITE. xxx GAVE US THREE FREE NIGHTS NEXT YEAR, FOR THE TIME WE MISSED, WHICH I APPRECIATED. I WOULD JUST LIKE TO THANK THEM FOR EVERYTHING THEY DID TO MAKE SURE WE WERE HAPPY. I WILL BE GOING BACK BECAUSE OF THE PEOPLE MORE THAN ANYTHING. THE ROYAL HAS PUT TOGETHER A GREAT GROUP OF PEOPLE, FROM THE DOOR MAN TO BEACH STAFF. THANK YOU TO THE ROYAL, I WILL RETURN. GRACIAS, MARY L.

Date of Stay: December, 2008

We recently stayed here and it was a fantastic hotel. The rooms were spacious and always spotlessly cleaned everyday. The food, service and amenities were not to be beat. The service at the restaurants was exceptional with very helpful English understanding wait staff. The concierge service was a nice touch as well. The housekeeping was a little "too anxious" to get your room cleaned in the morning but after a conversation with the concierge that was rectified. The water in the pools was really cold but the ocean and the beach are mere steps away and the service for drinks, etc. was wonderful. The in room snacks and drinks was a really nice touch. Downtown Playa is fun to explore and is only steps away from the entrance to the hotel but it is still very quiet at night and very safe and secure to walk around in the evening. We are already planning our next trip back.

Date of Stay: January, 2008

Ths was basically my honeymoon. If you are considering this place for vacation look no further you will not be disaapointed. This place is top notch, they dont miss a thing here. Rooms are beautiful marble floors hot tub in the room hammock on the balcony. Bose dvd player ipod dock. The restaurants are phenominal, the beach is right there, the fruit drinks could be a little stronger, but the way around that ask for double the alcohol. Lots of included activities. Book now!!

	Date of Stay: April, 2008
Very happy with my vacation. The staff was very friendly and caring. If you don't like the high life don't stay here.This hotel is beautiful and well keep, beautiful rooms, excellent restaurants, bars with name brand alcohol, and a gorgeous beach.

	Date of Stay: November, 2007
We didn't get the room we booked but were eventually given it a day later. Construction on one side was super loud. Room on other side was amazing! Best i've seen. Pool was a little small but beach was great. Service was excellent.

Date of Stay: October, 2007

First time at the Royal and what a great place. The rooms were excellent and the bed was as good as the one we have at home. The room was cleaned everyday and turn down service was done before we came in for the night. Everyday we had different towel art. Thanks Guadelupe. Remember to tip.The food was average. The first night on arrival we ordered room service and the next morning and the food was cold. Pelicanos was good, Asiana was great and the breakfast at Spice was excellent.The service at the resturaunts and bars was unbelievable. Everyone always had a smile and wanted to help us in any way we needed. We did notice the whole time we were there that we only counted two people who tipped their server. These people only make about 90 every two weeks and the reaction we got from tipping always put a smile on their face.Being right on the beach and one block from 5th street meant we didn't have to go far to find something to do. We would defenitaly go back.

Date of Stay: August, 2007

Was on our Honeymoon and had the best room on the Resort, The Presidential Suite. Had our own private pool, overlooking the beach and courtyard. Very nice place!!! Very Relaxing!!!Really good food, especially Asiana (for those that like Japanese food). Dress code was normal - No beachwear (Shorts, tanktops, flipflops) after 5. Romantic Dinner on the beach is a really classy option for those that want to enjoy a nice dinner with someone special!!! Only complaint was room service was limited and a little slow, but overall a wonderful experience!!

	Date of Stay: July, 2007
Our second vacation in this hotel. Excellent value, very nice variety of dining places, very kind and pleasent staff. Very convenient hotel location, one block from main street in Playa del Carmen. We are looking forward to next visit, highly recommend.

	Date of Stay: July, 2007
My husband and I just got back from a two-week vacation in Royal. This was our second stay in the same hotel, and we will definitely go back. Everything was perfect: food, service, location... A well organized and well maintained hotel, with lovely rooms and professional, kind & efficient personnel. You won't be disapointed.

Date of Stay: August, 2007

"Went out to Playa del Carmen to surprise my girlfriend. SHE FELL IN LOVE W/THE PLACE!!! We stayed for 7 nights in Royal Jr.Suite w/OceanView. The conciegre & overall customer service was great. Do the online check-in ASAP,take advantage of the mini-bar service, they were very accomodating. We disliked the limitations w/access to Gran Porto (sister hotel), which was located across the street. They did not allow us to go up to the rooms after a certain time,which seemed ridiculous being that we are across the street and just wanted hang out. And lastly, the cost was high."

	Date of Stay: June, 2007
"We just got back from The Royal on June 2 and loved everything about it. The resort is outstanding and beautiful. The location is great so you can shop, swim, take long beach walks or whatever your heart desires. Services is amazing. There is nothing not to love."

	Date of Stay: June, 2007
my wife and i stayed their for 10 nights the best place we ever stayed we have been to cancun area about 10 times this hotel is the best victor on the jet skis so nice and he will give you a good deal evryone was so nice best food best rooms id recamend to any one right on 5th ave perfect location

Date of Stay: May, 2007

Me and my Wife recently stayed at this hotel last month. Overall the hotel is OK. The Rooms are very nice but if you are looking for great service stay away!!! Also if you are looking to relax and dress in shorts then you will be denied to eat and any restaurants after five. Also ordered room service 3 dif. times and I am still waiting on it. Also this had ALOT of old peolpe here. I am 30 and it felt like I was in a retirement home. We will Def stay elsewhere next time.

	Date of Stay: May, 2007
"I have been to Cancun many times and this is by far the best hotel i have stayed at! Cancun needed a hotel like this one...the people the service, the rooms, just great. I would stay there over and over, recommend the place to anyone who wants to stay at an Excelent high scale hotel."

	Date of Stay: May, 2007
"Everything at the resort was incredible. The people, the service, the food, the drinks, the beach, the pool, the weather.... you just can't beat it. It truly IS paradise."

Date of Stay: April, 2007

"Beautiful properties, nice people (except for one bell hop), Gorgeous rooms, beautiful grounds, pool is amazing. Beach is also very good compared to the beaches to the south of the resort which were virtually wiped out by the last hurricane. Airines lost my bag and concierges, went out of their way to check on the status. The food was great except for Spice-buffet dining. Food was not the best, but not every restaurant can be great! Overall, fabulous time. We are already planning our next trip to Playa and staying at The Royal!"

Date of Stay: April, 2007

"Went with a group of friends. Had really great time.Hotel is top notch.Took full advantage of the multiple shower heads (incl. rain shower).Workers were making some changes and cosmetic improvements in a few minor areas.That did not interfere with our stay.Artwork and decor is beautiful.To the untrained eye it looks incredibly expensive. On our last night we slept with the sliding balcony doors open. The sea breeze was amazing, but I think the humidity had an effect on a few tiles in our bathroom ceiling. We have all agreed to make a return trip."

Date of Stay: April, 2007

"Gorgeous hotel, excellent and friendly service from the moment you arrive, great food at a choice of several restaurants, beautiful and clean rooms, excellent pool and beach areas. When you tire of being pampered you are steps away from 5th Avenue shopping area. Its a little too quiet after 11:00 PM but you're only steps from 5th Avenue for some night life. Overall a wonderful, relaxing vacation."

	Date of Stay: February, 2007
"Our recent hotel stay was a total disaster. No air conditioning, lots of construction noise......everywhere. Hotel management does not address or care about any problems that a guest has. Rooms and public areas were very dirty. Did I mention the noise? STAY AT ANOTHER HOTEL ! ! ! ! ! ! ! ! ! ! ! ! ! "

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See 18 Photos	User Rating 3.5 out of 5 See 32 reviews The Royal Resort Playa del Carmen [] Constituyentes No. 2 Playa del Carmen, Mexico
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The Royal Resort Playa del Carmen

Rating out of 5